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“Matt is an absolute pleasure to deal with. I had all sorts of issues getting everything approved by Assurant through insurance but Matt helped immensely. Don't hesitate to use CPR, these guys know what they are doing and will get you fixed up and happy with the repairs.”
10AM - 3PM
7101 Menaul Blvd NE C, Albuquerque
Mobile Phones
“Came here because my wife needed her iPhone screen replaced. Chris upfront helped us out and gave us a reasonable price was able to get us in and out the same day.
I’ll be coming here for all my electronics repairs moving forward.”
“Luciano Lopez is a great experienced agent. He helped with me everything and most importantly he is very polite and highly professional in his customer services.”
“Hey!!! Thank you, Thank you, and Thank you.
On point, Professional, quick, informative. I Recomend this guy's 100%
Ryan did an excellent Job.
Thanks again.”
“Had an issue with my Samsung after a system upgrade. (Could no longer place it in airplane mode.) Sent a request asking about service. Was offered a solution to try and it worked! They could have had me bring the phone in and charged me. I wouldn't have known the difference. Awesome and honest! Will not hesitate to use them and recommend them in the future.”
“Tabitha went above and beyond for me and helping to get new phone. She was wonderful and so knowledgeable. She had so many hurdles with my previous phone situation and she was so patience. Best customer service.”
“Excellent customer service from Cisco and Maria both assisted me in getting a new phone and great plans for an affordable price big shoutout to them both for the work they do”
“Very good customer service and very professional the owner Dan went out of his way to help me and family with our cell phone needs and accessories well definitely be coming back again”
“Went in person to reverse a Costco/AT&T transfer back to Verizon. Samantha and Jessica were both very helpful at navigating the system we it got stuck in-between AT&T and Verizon. Will go back to them again.”
“I want to commend and thank Avionis for his outstanding professionalism and patience. He quickly understood the purpose of my visit and resolved my issue efficiently. His courteous approach made the entire experience seamless.”
“John Acuff, is wonderful and the services John provided is outstanding, with a 10 plus plus plus rating. This why I've been a Verizon customer for 25 years. Thank you John.”
“Nathan and Paris, very knowledgeable and discreet employees, they will provide you VIP services, my iPhone16 was jacked up, in no time with an affordable price for the great services, my cell was fixed. They are straightforward yet embodying a privacy for each client with the best discretion. This place is cool, I will always comeback for more services! They are 10 stars if I could collaborate more! Thank you, they are lifesavers!”
“I love this store! The ladies yesterday were so awesome! Considering how busy they were and the problems they kept running into with a impatient rude customer multiple individuals in the store had to tell him to calm down!! Thank you Lula and Jessica for all you’ve hard work”
“I went to T-Mobile and had a bad experience there turned my phone back into them walked to the Verizon store and it was way better. Just even had the conversation I had with the gentleman was awesome. Definitely will go back They explained everything thoroughly help set up. The phone stayed late to even set up the phone.”
“I had a great experience with Jacob yesterday. He was patient and even stayed after he was supposed to leave,to make sure we were all set up! If you need help make sure ask for him! He deserves a raise! ???”
“I’ve been using Metro by T-Mobile for a while now, and overall it’s been a solid budget-friendly phone service. The monthly plans are affordable and easy to understand, with taxes and fees included, which makes budgeting simple. I also like that unlimited data is available without paying the high prices of bigger carriers.
Coverage has been pretty reliable in most areas, especially in cities, and call quality is generally clear. Speeds can slow down during busy times, but for everyday use like social media, streaming, and browsing, it works fine.
One thing I really appreciate is the workers at the store. They’ve been friendly, patient, and helpful when answering questions or setting up phones, which makes the experience much better.
For the price, Metro by T-Mobile offers good value and is a good choice if you want affordable service.”
“Deshaun was extremely helpful and knowledgeable . He helped my mom with every question she had was extremely patient and polite. We took my nephew to upgrade as well because of the pleasant experience here. I would recommend this location 10/10”
“Carisa is outstanding! She provided the best customer service and is willing to go above and beyond. I would definitely recommend this location if you have any Verizon needs. Ask for Carisa!”
“Dimetri did an incredible job not only picking up the order I placed with a different sales rep but also seeing it the whole way through. Part of my order was a watch that was on backorder and we had to wait for it to be delivered. When it was delivered somehow the system canceled this part of my order. This was frustrating! However, when other employees were unable to help me, Dimetri was able to quickly work with the corporate office and almost seamlessly make things right so that my order was complete and I was able to pick up the watch with the promo it was sold to me on. If you work with anybody I highly recommend requesting Dimetri. He cares about the relationships with his customers and follows through.”
“Great experience with Meranda at Verizon!!Customer service oriented sales associate, friendly and helpful! Trained very well!! Wonderful store i really recommend her to anyone who visits this store ask for her”
“I am so sorry Fernando was great! He was awesome. I picked the wrong number. I was very satisfied. He helps me all the time! Excellent customer service! ??”
“I walked into Cricket wireless yesterday. I was not sure what I was looking for. Christine answered all my questions. I purchased a new telephone and switched to Cricket service on the spot. Christine was so knowledgeable about plans and phones. She helped me set up my phone. I left there feeling completely satisfied. Excellent experience .I highly recommend this location for cell service and outstanding customer service.”
“I am very pleased with the outstanding customer care I received today at the Menaul location next to Wall Mart near Jaun Tabo in the Northeast Heights of Albuquerque. Fabrizio was absolutely outstanding and words can't say enough. Thank you so much for the excellent service.”
11AM - 5PM
1601 Broadway Blvd SE, Albuquerque
Mobile Phones
“I got unlimited data on one and 2gs of high speed data on the other phone is added for 1 dollar so now I pay 51 bucks a month for two phones. Price never goes up either”
“Brian and Joe were a big help with an issue with my tablet I ordered online. Great In store promos and wide selection of accessories. Keep up the amazing work guys. Go check them out”
“I was helped by Abby at this location and I could not have been more pleased not only was she helpful her customer service skills were amazing she definitely needs a raise. I will be using this location from now on. 10 stars.”
“I went to the metro by Mobile store on 4000 central And the customer service agent who assisted me was Brenda she was very knowledgeable and helpful she assisted me with everything that I needed and answered all my questions i would definitely recommend going to this store.”
“Inez was the best. She helped me immediately with every issue I had i walked out satisfied with a new phone and a tablet. I definitely will be going back to her ? best customer service as well.”
11AM - 6PM
2201 Louisiana Blvd NE, Albuquerque
Mobile Phones
“Drew and Chris were very helpful with becoming a new customer through Verizon. The process was quick and smooth and they got me great deals. Definitely recommend going to Verizon in Coronado mall!”
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“Joshua was very professional. We had issues from a previous store location, which he took the time to help us reach a solution. We were in the store for some time. He handled more than one customer at a time and handled each one's needs. I recommend him for your services.”