Metro by T-Mobile at 1601 Broadway Blvd SE offers affordable prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and helpful staff, who provide excellent customer service and assist with choosing the right plans and devices. Many reviewers mention their positive experiences, especially after frustration with other providers. The staff, including managers and associates, are described as kind, understanding, and quick to resolve issues, making the store a welcoming place for those looking to switch providers or get new phones. Overall, this location is valued for its great customer service, availability of stock, and ability to help customers efficiently.