Metro by T-Mobile provides excellent customer service. Employees are awesome, sweet, patient, and positive. They go over and above and go out of their way to help, especially when a phone breaks or during a frustrating switch. They make difficult processes easy and not so stressful. Staff help find a phone within a budget and explain multiple options to find the one that works best. They ensure customers leave well taken care of and happy with a new phone. If unsure of something, they quickly take steps to answer questions and concerns with correct, up-to-date information and solutions. The customer service is so great that customers happily recommend anyone and everyone to visit for cell phone products and service and will continue to go to this location.
Clean store. Staff opened and held door for me to get walker and myself in store. Respectful and helpful.
November 2024
I got helped by Sandra she was awesome. I was having the most frustrating time ever. Switching phones, wasn't easy and she made it easy. I appreciate her help very much. I do recommend this place.
September 2024
Michelle and Ana were such sweet women and so patient with us! They went over and above to make sure we left well taken care of!
