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“Target sent me here to transfer my old phone to my new one. The service was GREAT!! They also had great phone accessories such as phone cases and screen protectors. This is my new go to place for any phone related needs. In and out in 30mins. This cell phone shop is highly recommended✅️✅️✅️✅️✅️”
“They were great. I took in my series x to them to repair. They were very great. Shay Brian Corey and Matt were amazing. They kept me updated with everything and took care of my device very carefully. Unfortunately the device couldn't be repaired. But to no fault of them. It was just the ram on the motherboard was not made to replaceable. But overall The crew on 528. Is amazing. This will be my primary repair shop from now on.”
“I have had nothing but great service ever since the new management. The manager Marissa I believe is her name always pleasant and very helpful. Providing information that has always benefitted me and my products. Always a good experience when I go to store”
“This store was great! They helped us with a complicated situation of moving phones over from two different accounts when the online support was having problems. I appreciate the help they gave us to get it figured out and then get a wonderful new phone. Especially thankful for Stevie, such a help and amazing customer service!!”
“i was having trouble upgrading my phone and i had to come in a few times because of a glitch the system was having, which was a little annoying but i wasn’t in a rush anyway. Jasmine was super sweet and so helpful she helped me figure out the problems and even fought for me to get credits to my account lol. While AT&T was giving me problems the workers made it really easy to get it figured out and were really helpful. Thanks a bunch ?”
8:30AM - 8:30PM
4111 Coors Blvd NW, Albuquerque
Mobile Phone Accessories
“These guys get a bad wrap, most of issues are caused by the company, not the people. I've been here 4 times in the past month, at no fault of the staff, but they always took care of me. The only annoying thing is waiting just for everything that needs to be done to have to be handled by the person who just checks people in. They were not doing anything anyway, why make us wait just for the person who was doing nothing the whole time to have to do everything anyway.”
“Kate and Derick were amazing. We had an issue with our family plan that needed to be split and a new plan created. We first went into a store (not this one) they told us to call. We called, they told us to go to a store. The cycle spiraled way out of control extremely quickly with no one helping or attempting to take ownership of the problem. I finally figured out that a CORPORATE store not an AUTHORIZED store had to help.
We went into Kate and Derick's store. The BOTH spent two hours working with us, customer service phone reps, and multiple options (we didn't know existed). In the end they solved our problem! These two do not make enough money to do what they did. Above and beyond. ATT customer service's phone tree is completely useless. These two were fantastic! Thank you both!”
“I had a 10:00 AM appointment. The employee did not stick around to make sure all of my apps and pictures were downloaded. He left me standing there at the counter and when he finally returned asked are you finished. He said yes but never looked at my phone. He was rude and made me feèl unvalued as a customer. I left the store. I discovered that only about six of my hundreds of pictures transferred and I had no access to Google. I wanted to cry because of the money I had just invested. I went back to get further assistance. The second young man who helped me was great and worthy of a five ? review. I left the store for the second time satisfied. This should have been accomplished in one visit!”
“I was having an issue returning a phone since my father passed away when I went To This store due to confusion from Verizon. I met up with the associate named Antonio. He was very helpful attentive and listened. He didn’t want to give me any bad info so he called customer service and customer service told him that they would send out a box the next day due to the fact of I did not purchase this phone at this location. It was purchased over the phone so therefore I cannot return the phone to this location, but I will recommend, anyone who is looking at Verizon or needs help from a Verizon store to visit this location because of my experience with Mr. Antonio I have to say Great job, Antonio and thank you for what you did”
“The managerJordon, was extremely helpful not only to my friend who was there to upgrade an extremely old phone, but also to several customers ( elderly) who came in while we were these.
Def reccomend..”
“I got unlimited data on one and 2gs of high speed data on the other phone is added for 1 dollar so now I pay 51 bucks a month for two phones. Price never goes up either”
“It took me 3 different Verizons Stores before I was able to find someone who was willing to help me and answer my questions. Kate was very knowledgable and very informative and took the time to set up my phone. I appreciate all your help!”
“Wonderful service, professional, and kind. I do think they need more employees because quite a line grew while we were waiting, and they didn’t have the exact model phone in stock we wanted (Samsung Ultra in black.)”
“Been randomly doing business with them since they opened up. Have bought everything from new phones to accessories from them. They are always helpful and checking for discounts on large purchases.
Recently cracked the screen on my Sansung s10 and the average cost was 300 to fix the screen. End up here to see what upgrading my phone would cost. (Have a huge dislike for calling any 1800) They offered me a 400 by back on my phone and 400 for a new S24. Pretty much a no brainer there. They smart switched my phone and was on my way. Picked up a handful of accessories while I was there. All in all, very quick and painless effort going in to see them.”
“Very helpful employees with great attitudes! Nice selection of phones. They even helped me to activate the phones that I purchased at Walmart for Cricket wireless.Cricket wireless is on the AT&t network. Living east of Albuquerque in the East Valley ... Cricket's coverage is better at my house than all the others that I have ever tried. I live in the sticks, so that is important to me to even have service at all. Where other phone companies don't even reach there, it is very nice to have decent service inside our home, and even inside our metal RV. The service I receive is 4G on purpose because I do not approve of 5G and its damaging effects. Yet still our service is fantastic!”
“I went into this store yesterday for my break I needed a phone fast, my current phone wasn't charging. I didn't have insurance. I was cringing because I know cricket phones are Expensive. When I walked into the store I was greeted kindly by all of the employees. The person that assisted me had amazing customer service skills I was so impressed he was so helpful. On my receipt it says Jesus C. To my surprise I purchased the Motorola g stylus for 69.99! As a current customer I was not expecting that at all great price, so far I love the phone the only downfall is the battery goes down quickly possibly the apps I'm using.”
“My opinion: CRICKET is the cell provider for me. I've been with T Mobile (lots of problems: equipment & service) went elsewhere. I've been MetroPCS (hidden items such as refusing to allow GTL network to connect to Metro's stopped me from being able communicate with loved ones & from being able to do my job working with the homeless in Texas) this company caused my wife to cry - moved 3 phones to CRICKET.”
“Excellent customer service, the young lady Linda, I think her name is, helped me a lot even though they were already going to close, very nice person and also a few days before I was there and a very kind young man helped me, that's why my 5 stars”
9:30AM - 7:30PM
7010 Central Ave SE Ste. B, Albuquerque
Mobile Phone Accessories
“The Chic at the Boost Mobile, (next door to KFC, Louisiana & Central), really knows her stuff when it comes to using a cell phone! My hubby's phone was "clogged" so to speak, plus we both are just old ?, learning to use a cell phone is hard for us old farts (Tee Hee), but she got it going faster, cleaned it up great, and told him some basic things. ( Like don't download tik tok, it's got viruses, and people, some, ( not all mind you), beg for money). (And some, um... X-rated videos, web sites, carry bunches of viruses), So, back to Boost Mobile, the chick is fantastic with phones, and customer service, ie, great with customers.”
“I did visit here, but didn't get anything repaired. That's nice to know that there are available, and I would certainly give them a try if I had a broken phone or needed some phone accessories.”
“Our rep was welcoming, friendly and helpful. Our representative was fast and explained everything very clearly. And thanks for trying the zip code thing a million times! Lol great customer service. Thanks again!”
“Was there a few weeks ago to buy a phone the attendant was awesome and friendly not to mention was very patient. Sadly the store closed down a few days later. There is another Cricket store close by. Rio Bravo and Isleta.”
“Elier at Cricket provided exceptional service! He was extremely helpful, answering all my questions with patience and clarity. His knowledge of products and services made everything easier, and I walked away completely satisfied. I would definitely recommend working with him”
“The best cricket service ever Angie is the bomb she multitasking the whole time while still offering great service I been buying cricket phones forever, this service was amazing! Best store ever, quick, knowledgeable I will go back again Angie is a cricket expert!”
“I was greeted promptly by a very friendly and extremely knowledgeable employee, Jazmine. She helped me with the many questions I had plus offered me information that I had not even thought to ask!! I had been to a different location prior to this visit and was not informed of any of the great offers Jazmine helped me with! Highly recommend this location for everyone! Ask for the knowledgeable and friendly Jazmine!”
“the technician did well repairing my phone and gave me a nice firm price for a screen repair and phone case i would recommend this store to get your devices repaired”
“went in to get a new phone and start a new service up. chantel was very helpful and was a help thru the whole process she explained everything clearly. i would recommend this store to other people”
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“The customer service at this location was excellent. In particular, Sugeh kindly and very patiently helped my dad setup his new phone, it took awhile as it was linked under another family member & required extra steps to verify. Highly recommend this location.”