Victra, an authorized Verizon retailer in Albuquerque, NM, is dedicated to providing an exceptional experience for its customers. The store features knowledgeable consultants and managers who offer a wide range of wireless devices, including phones, tablets, and accessories. Reviews highlight the excellent service provided by staff members, particularly praising the efforts of Marissa and Mark. Customers appreciate their helpfulness, professionalism, and ability to save them money on their bills. Many express satisfaction with the personal attention received, noting that the staff genuinely cares about their needs and offers valuable advice. Overall, Victra stands out as a preferred choice for anyone seeking reliable service and support in purchasing or upgrading their devices.
Store manager Justin was super professional! He took his time with us and explained everything we needed to know. Best customer service we have gotten in years.! We left very happy.
September 2026
I had an amazing experience with Cisco! 10/10! Very helpful, patient, and friendly!
June 2026
Excellent customer service from Cisco and Maria both assisted me in getting a new phone and great plans for an affordable price big shoutout to them both for the work they do
