Victra, an authorized Verizon retailer in Albuquerque, NM, is dedicated to providing an exceptional experience for its customers. The store features knowledgeable consultants and managers who offer a wide range of wireless devices, including phones, tablets, and accessories. Reviews highlight the excellent service provided by staff members, particularly praising the efforts of Marissa and Mark. Customers appreciate their helpfulness, professionalism, and ability to save them money on their bills. Many express satisfaction with the personal attention received, noting that the staff genuinely cares about their needs and offers valuable advice. Overall, Victra stands out as a preferred choice for anyone seeking reliable service and support in purchasing or upgrading their devices.
Excellent customer service from Cisco and Maria both assisted me in getting a new phone and great plans for an affordable price big shoutout to them both for the work they do
May 2026
Maria and Drew were very helpful we got 8 new devices and they were both very patient and answered every question we had which made the process smooth. They are incredibly knowledgeable and were helping me and my family above and beyond.
May 2026
Went in to pay my bill was helped by Maria. She was great very helpful & friendly. Excellent customer service on her part.
