Victra is a Verizon Authorized Retailer in Albuquerque. The store offers a full range of wireless devices, accessories, and device protection. Reviews consistently highlight excellent customer service, with staff described as knowledgeable, courteous, friendly, helpful, and eager to assist. Representatives are noted for going the extra mile, explaining every option available to help choose the best phone and plan. The trade-in discounts are considered generous and worthwhile. Customers report great experiences, state they will recommend the store, and will not hesitate to return for upgrades or assistance.
Have gone there a few times mand EVERY time I have gotten GREAT service. No matter what my problem they ALWAYS took GREAT care of me and ALWAYS taken care of my problem
May 2026
Excellent customer service and a great consumer experience!
April 2026
The workers end up calling the same people and get put on hold just like everyone else
