NAPA Auto Parts is dedicated to providing quality auto parts and exceptional customer service. With numerous locations and options for curbside pickup, delivery, and in-store shopping, customers in the greater Albuquerque area have convenient access to the parts they need for cars, trucks, and more. Reviews highlight the knowledgeable staff, particularly a helpful employee who assisted customers in finding specific parts and tools. Visitors appreciate the friendly atmosphere, with one customer sharing a positive experience when staff offered assistance with tire air pressure during inclement weather, even providing a valve cap at no charge. Another customer praised the outstanding service they received over the phone while purchasing a radiator, noting the representative's thoroughness in ensuring the correct part was chosen. However, some customers reported longer wait times at times, comparing it to waiting at an airport. Overall, NAPA Auto Parts is recognized for its great prices and a commitment to treating customers like friends, making it a trusted choice for auto parts in the community.
Great customer service these guys know there stuff and parts are oem and not to bad on price.
February 2026
Rowan at the location on 2nd street was absolutely amazing. He was so helpful and never spoke down to me with all of my absurd questions. I am not a car person and he made the process comfortable for me and was so kind throughout the experience.
January 2026
Friendly helpful staff steve brown is my go to guy! Thanks
