Rio Grande Credit Union is a member-owned financial institution with a friendly and professional staff. The tellers are great and the new building feels safe. Employees provide smooth, easy service, helping with tasks like activating cards and logging into the app, and thoroughly explaining processes while answering all questions. Some members express high appreciation for specific staff and their genuine customer service. A noted criticism is the policy of charging a full overdraft fee even for very small overdraft amounts. Overall, the credit union receives recommendations for its helpful service.
very friendly staff: I opened an account here and was helped by Ember . Very Professional , knowledgeable and Very Informative
May 2025
Today I was helped by a young lady named Dana...She helped me log into the RGCU app after i had difficulties logging on and she helped activate my new ATM card......I can honestly say that she made my day so much better..Thank you Dana and RGCU.🙂
April 2025
Nice new building down the street from where it was before. The front door is locked and they will buzz you in. Feels safe. Great tellers. Friendly and professional.
