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8:50AM - 5PM
831 Juan Tabo Blvd NE Ste A, Albuquerque
Banks
8:50AM - 5PM
6100 Coors Blvd NW STE J, Albuquerque
Banks
“Wanted to take the time to share our appreciation for the excellent customer support Vanessa Aragon always provides to us. We are regular customers and always appreciate the support of consistent employees that recognize us and understand our business needs. Thank you”
9AM - 5PM
7445 Pan American Fwy NE, Albuquerque
Banks
“Angel and Nohemi excellent customer service. They stuck with my mother and I for hours working on my mother's trust. Both were knowledgeable and so kind. Thank you for your help. You both need a raise!!!!!!!!”
9AM - 5PM
1955 Juan Tabo Blvd NE, Albuquerque
Banks
“I was greeted immediately as I walked into the branch I went up to the teller she was awesome knew exactly how to help me she directed me to a banker he knew exactly what I wanted took care of me five stars to the banker and to the both the tellers that helped me great teamwork awesome team at the branch on Juan Tabo”
“Maria G. Is an excellent bank teller. She made sure I was able to set up an account I needed in order to get a check cashed that the Walmart wasn't able to. Thank you.”
“This First Citizens is not only a lovely building but houses the nicest staff I have ever met. They make you feel valued and are both friendly and professional. I’ve gone in this branch 10 times so far and received nothing but the most outstanding service. Highly recommend this beach for your business banking needs.”
“The Service Representative at Sandia was outstanding in quickly and efficiently meeting our requests at a recent visit. We left being very impressed with her and with Sandia Area Federal Credit Union.”
“I had so many questions when I came in and Spencer was able to answer every single one with a lot of patience and he didn't make me feel dumb. I really appreciate that.”
“The customer service representatives at US Eagle are so friendly and kind, great smiles, met my needs, made me feel like they were happy I was there! Great customer service! Thank you!”
9AM - 5:30PM
9200 Golf Course Rd NW, Albuquerque
Banks
“My wife and I would like to express our sincere appreciation for the outstanding customer service we received from the branch manager Paul Mondragon during our recent visit to the Golf Course branch.
His professionalism, patience, and willingness to help made a significant difference. He took the time to address our questions and concerns thoroughly, and his friendly, customer-focused approach was truly appreciated.
Thank you for going above and beyond to assist us.
Art and Jeanette”
“Everytime i come into thw bank the branca manager Derek Martinez always is very helpful to me and my Wife. Always looking gor ways to help us save money and leave with a smile. I will always come here. They know spanish and will get anythinf you need done. Ask for Derek!”
9AM - 5PM
11301 Montgomery Blvd NE, Albuquerque
Banks
“A regional manager reached out and took care of one of the issues and an employee at one of the branches at the information desk took care of the other two issues which I am grateful for! When in doubt, speak out.”
9AM - 5PM
8000 Palomas Ave NE, Albuquerque
Banks
“I previously had a bad experience with a processing of a loan, but the manager promised he would fix everything for me. A month later everything has been fixed and taken care. I’m very appreciative they recognized the mistake and made it right.”
“I basically grew up at Montgomery plaza! It's where we had lunch. It's where we went to play games where we went to get our first jobs and it was always our first choice for movies.
And all its Glory Days are gone and it's now just become basically a Walgreens and a whole bunch of women stores, you've still got some fun at Bahama Buck's, Firehouse subs and Chick-fil-A!
And there's still the trusty old gas station on the corner.”
“The entire staff at this branch is wonderful.
Although Abbi is new, she handled my transaction like she had been there for years.
Both of the individuals (the lady at the front desk where I picked up my checks and the teller Abbi) I dealt with with were professional and friendly!”
“I had a wonderful experience at First Convenience Bank thanks to Angel and Karen. They were incredibly helpful in assisting me with depositing two checks and even worked to clear the hold on my account, since I’m from out of state.
They were patient, kind, and took the time to walk me through everything without making me feel rushed or stressed. On top of that, they offered helpful financial advice and shared options available to me during a tight situation, which I truly appreciated.
Their level of customer service went above and beyond, and it made a stressful situation so much easier. I would highly recommend banking with First Convenience Bank—especially if you get the chance to work with Angel and Karen!”
8:30AM - 4:30PM
3000 Eubank Blvd NE, Albuquerque
Banks
“From the very beginning of our relationship with WAFD Bank, the customer service and the care we have received has been extraordinary. Especially worth noting is the consistency of service provided by Emily Dunn and Christine. In today’s world, it is extremely rare to be afforded the type of service that WAFD provides each and every time. Best banking experience ever!!!”
“I have banked with US Eagle for quite some time and I have always appreciated their service. I recently went I to the branch on Menaul. I appreciated the quick and efficient customer service I was provided. The teller who assisted me was very polite and she went above to make sure all my need were met. I definitely appreciate the assistance I received.”
8:50AM - 5:30PM
3045 Avanzando Rd SW, 02658 N 106.70582 W #35, Albuquerque
Banks
“I had great customer service with Cheryl She help me open Kirby kids account for my grandkid she took the time to explain she has very professional personalityThe whole staff are very Courteous They greet you by name.”
“Everytime I go into this bank the Employees treat me with the kind of old fashioned respect and courtesy that has become all too uncommon today. Karina and Alicia were very helpful today.”
9AM - 5PM
10200 Corrales Rd Suite F, Albuquerque
Banks
“I'm Frank and I want to give 5 stars for approximately 50 years of great service. At one point I had saved 10K by depositing about $60 a month, but came back to NM an d discovered Gambling and blew all that +. I eventually did GA and I'm back in the saddle again... whoopee!! KFCU has been there all along. Would'nt bank any where else. THANK U KFCU!!”
“Lara went above and beyond to assist me with my transactions and miscellaneous. She deserves recognition! Jeremy, too! I am grateful for the awesome interaction!”
“A special thank you to Belen, who helped me SO MUCH! I get frustrated with the atm being down frequently at this location but the service here is absolutely fantastic!”
“Very great bank customer service is awesome the only problem is we only have one branch in Albuquerque NM and bank is closed on Saturdays so I can't cash my check until Mondays or Tuesdays. Please open more branches or be open on Saturdays”
“I’ve had an excellent experience with this bank from start to finish. The customer service is consistently friendly, knowledgeable, and efficient, whether in person, over the phone, or online. Transactions are always smooth, the mobile app is easy to use, and I appreciate how clearly everything is explained.
A special shout‑out to Ken, who went above and beyond to make sure everything was handled quickly and professionally. His attention to detail, patience, and genuine willingness to help really stood out and made the entire experience even better. It’s rare to find that level of care and responsiveness.
I feel confident knowing my finances are in good hands, and I would highly recommend this bank to anyone looking for reliable, high‑quality service.”
9AM - 5PM
8505 Candelaria Rd NE, Albuquerque
Banks
“I have been banking at SAFCU since 1965, when the only branch was on Sandia Base and it was known then as the Sandia Military Federal Credit Union. Over the years, my wife and I have had multiple bank accounts at SAFCU, automatic Bill Pay, in addition to mortgage accounts, several HELOC's, and car loans, for ourselves and 6 children, Trust accounts as an Estate executor for parents (all paid off and closed now), and a safe deposit box. A Branch manager on Coors Blvd personally worked with my creditors to deal with my bounced checks due to an error made by a SAFCU teller when she printed a small number of Counter Checks for me to use on a temporary basis when our mail was stolen from our roadside mailbox in Paradise Hills. After we retired and moved to Texas 5 years ago, we retained the primary bank accounts for electronic deposits of Govt checks, and payment of almost all recurring bills. We have avoided long wait times on the phone by using an automatic call-back feature, when available, and made judicious use of email to avoid misunderstandings. Kindness and self-control have helped me in dealing with people. 5 STARS for SAFCU!”
“I have been with this branch since before it was Bank of the West. I've never had a bad experience with them . Going through the drive through with my dog, they always give him a treat, and are always courteous with me. Will never change banks!”
9AM - 5PM
6701 Academy Rd NE, Albuquerque
Banks
“I’ve visited this branch for a few unconventional requests recently and on each occasion the staff and manager have been kind, helpful and accommodating. This branch is great!”
“Update: thanks Drew for the courtesy call to give more details on the IMT and address my concern. I greatly appreciate! I am proud to be a member with you all! Making sure customers are satisfied are a priority here! Thanks!
Alfredo did an excellent job to handle my needs. Great way to welcome a new customer. I was in a rush and he did everything in his power to make sure I was out in a timely manner. His attention to detail is amazing! I had walked up to the teller who had no one at her window and was talking with I believe the manager and Alfredo had to let them know to please help me. He even did things in the back ground to help them make it go by fast for me! If it wasn't for him I probably would have walked out!
I am only giving a 4 because I do wish this location had a drive thru for convenience and also the fact the two ladies had me wait no a big deal but to me it wasn't busy and I think anytime you see a customer waiting regardless of what you are you doing they should be your first priority or put your sign up your closed if you are busy. I pay attention to stuff like that.”
“I visited with Cody at the branch located on Roma to open my accounts and couldn't be happier with the experience!! Very professional and knowledgeable! Thank you Cody for your help with my banking needs!! Awesome customer service!!!!!!”
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“I wanna thank Olivia for helping me set up my debit account and I know this is off topic but I told her I was going back to school for my high school diploma and all she said was very positive and heart warming advice ❤thank you she really is a nice and wonderful woman and very helpful and she knows exactly what she is doing !!!”