Smith's is a one-stop shop offering thousands of quality food and household products. Reviews note the helpful pharmacy and grocery staff, with specific praise for a sushi bar employee who went out of their way for a customer. Some shoppers find great deals and appreciate the prepared foods. However, other reviews report issues with shoplifting that management seems to ignore, produce that is often below par or needs restocking, and disorganized sections like the ice cream aisle. Experiences with customer service and store conditions appear to vary.