About U-Haul Moving & Storage at San Mateo and Montgomery
U-Haul Moving & Storage at San Mateo and Montgomery offers truck rentals, trailers, cargo vans, pickup trucks, and self-storage, along with other moving solutions. Reviews consistently highlight outstanding and helpful customer service. Staff members are described as extremely helpful, friendly, polite, and knowledgeable, with specific agents going above and beyond to suggest cost-saving approaches and ensure customers are taken care of, such as substituting unavailable reserved items at no extra cost. The location is a long-time go-to for propane filling, with staff remaining friendly even when busy. The self-storage facility is noted as typically quiet and clean, allowing customers to get their business done without bother. It offers carts for moving items and has a good amount of parking. Staff interactions at the storage facility are also positive, with helpful gestures like holding doors open and offering amenities. The location is highly recommended by customers.
Customer service was excellent, from problem-solving to professional interaction, to quick work. I wish all businesses were like this!
February 2026
Always great service here. This is the only location I fully trust. The owner is great. Maddie helped me this time and she was also great!
January 2026
Had a receiver hitch installed with wiring harness. In addition, they had all the peripherals that can be added after, locks, ratchet straps, all the way to the racks. Well done!
