Verizon in Albuquerque offers a welcoming environment and excellent customer service. Many customers appreciate the friendly and helpful staff, with specific mentions of team members like Seth and Ivan for their outstanding support. Visitors have noted quick resolutions to issues, such as phone transfers and connectivity problems. The store also provides a variety of options for purchasing, including in-store appointments, online orders, and convenient pick-up services. Customers have shared positive experiences, including finding hard-to-get products, such as the Quest 3, and receiving helpful guidance on new devices like the Samsung Galaxy S23+. While some have encountered minor issues, the overall sentiment is one of satisfaction and a willingness to return.
Neueah helped me so much with a new phone. She quickly understood the situation, was kind, determined and resourceful. A good problem solver and valuable employee. Thanks again. I'll be back for repeat business.
February 2024
The guy who helped was awesome friendly and super customer service oriented which is very rare these days, my grandson had been wanting the Quest 3 which is sold out everywhere he got it and we even got a $25 off promo.
February 2024
I went to the store because my phone was on SOS for hours. Seth the manager was super helpful and nice and got my problem resolved quickly. The rest of the team were all welcoming and friendly too. I’ll definitely be going back here.
