Verizon in Albuquerque offers a welcoming environment and excellent customer service. Many customers appreciate the friendly and helpful staff, with specific mentions of team members like Seth and Ivan for their outstanding support. Visitors have noted quick resolutions to issues, such as phone transfers and connectivity problems. The store also provides a variety of options for purchasing, including in-store appointments, online orders, and convenient pick-up services. Customers have shared positive experiences, including finding hard-to-get products, such as the Quest 3, and receiving helpful guidance on new devices like the Samsung Galaxy S23+. While some have encountered minor issues, the overall sentiment is one of satisfaction and a willingness to return.
Amazing costumer service and patience working through a difficult start to a business plan. I did not get their names but every member of the team was incredible to work with! So thankful for their hard work!
November 2025
Wait to purchase new phone and smart watch was not too long. As a current Verizon customer i was supri
March 2025
Marissa was a joy to work with when upgrading our phones. She was knowledgeable, patient, provides good suggestions without pushy sales approach and generally was helpful through the entire process.
