This Walgreens location receives mixed reviews highlighting both significant service strengths and a serious recurring issue. Multiple customers praise specific employees for exceptional service, noting one employee's helpfulness in finding items and conversation, and another's extraordinary effort to locate a last-needed product for a customer. Another employee is commended for excellent customer service and awareness of the store. Customers note the staff can be friendly and the customer service is very good overall, with one reviewer stating the store feels safe and has improved regarding homelessness issues. It is described as a reliable pharmacy for many years that also provides additional services like Western Union and photos. However, a major criticism involves the pharmacy department's consistent failure to have prescriptions ready on time. One customer reports being without crucial medication for three days despite promises, citing unprofessional handling that causes harm when medications manage serious health conditions. This experience of prescriptions not being ready when called in or promised is a noted ongoing problem.
This is definitely one of if not the best Walgreens in abq!! The managers there were very helpful of my needs
March 2026
They keep every single thing locked up so it’s a thorough pain to shop there. But they still have the inflated prices that have loss built in to it. They want to have their cake and eat it
February 2026
This is the closest pharmacy to my home. It seems that the frequency of the pharmacy being closed has gotten greater. This makes it difficult to pick up maintenance Rx and even more difficult for urgent Rx. However, using Walgreens for OTC meds is great because flex card doesn't question those purchases.
