Walgreens is a popular pharmacy and retail chain that offers a wide range of services, from filling prescriptions to selling health and beauty products. Customers generally have a positive experience at Walgreens, with one reviewer noting that they had a "very good experience" and appreciated the "extra effort" the staff put in to resolve an issue with their insurance. However, some customers have had issues with the pharmacy, such as receiving the wrong dosage of a prescription or having their prescription go out of stock. In these cases, customers have reported feeling frustrated when the staff was unable to resolve the problem or transfer the prescription to another location. Despite these occasional challenges, Walgreens is praised for its friendly and efficient service, particularly in the drive-thru and when answering phone calls. One customer appreciated that the staff at their local Walgreens location were able to answer the phone, a rarity compared to their previous pharmacy. Overall, Walgreens appears to be a reliable and convenient option for customers looking to fill prescriptions, purchase health and beauty products, and take advantage of other services like photo printing.
This Walgreens location is the Best in Albuquerque, because the customer service is just totally Awesome! Store associates like Sara and JO really go above and beyond expectations to deliver amazing service every time! Thank you for your assistance and for an enjoyable shopping experience. -Sincerely, Trent S. Hix
February 2026
This is about the PHARMACY ONLY. Just the PHARMACY. Never go here. They lie about when your prescriptions are ready, they are consistently late in filling them, various pharmacy pesonnel contradict themselves, it's a TERRIBLE PLACE.
January 2026
Pharmacy consistenly leaves customers on hold on the phone for 20+ minutes. I've been on hold for over an hour before hanging up. They do not apologize for wait times and often sound annoyed when answering the phone. Manager refuses to hold them accountable. This store is a joke.
