Internet Service Providers in Artesia, NM

“The customer service at this T-Mobile is unmatched. Juan Montanez worked with me on a plan and equipment upgrade and accessories. He is professional, patient, and extremely knowledgeable about all of the products and plans. I must have spit-fired so many questions at him and the whole time not only did he welcome every single one, but he had a knowledgeable answer for everything and creative solutions for all my inquiries. For this reason alone, we were empowered to get a new phone after my old phone broke, my husband is planning to upgrade sooner because of the information we received from Juan, and I am buying a bunch of other equipment I need because now I understand clearly what we are getting into with plans and products. We walked in there with my husband thinking about wanting to switch to AT&T, and I told him I love the customer service at T-Mobile and wanted to stay. This store helped me prove my point. The entire staff is friendly and willing to help as well. We spent a lot of time in the store and they checked in with us often to make sure we were comfortable with water and charging stations. Angel was super knowledgeable and professional as well, although he wasn’t the main person assisting us. I wish all T-Mobile stores had the professional attitude, genuine care for their customers, and technical expertise that this one does. Outstanding! Keep up the good work!”

“We have had PVT DSL Internet in Cloudcroft for 8-years and the reliability and customer service have been excellent all during that time. Today the PVT Installers (Nate, Shelby, & Josh) finished our fiber upgrade into the house in about an hour and had us up and running. They were very professional, friendly, and answered all our questions. They are the right young men to represent PVT and interface with the customer. The upgrade was easy to schedule with PVT (Rachel) who was also professional and friendly. The PVT Installers also called prior to showing up early for the appointed time. We now have 10X the speed with a decrease of $20/month in our bill. PVT is an outstanding organization. Thanks!”

“Personally she was very knowledgeable and respectful to me in my interactions, the next day however the sales associate of her was on his personal phone with friends visiting and carrying on not really being respectful and attentive to my wife and daughter with their issues that needed resolve.”