Cell Phone Stores in Artesia, NM

“The customer service at this T-Mobile is unmatched. Juan Montanez worked with me on a plan and equipment upgrade and accessories. He is professional, patient, and extremely knowledgeable about all of the products and plans. I must have spit-fired so many questions at him and the whole time not only did he welcome every single one, but he had a knowledgeable answer for everything and creative solutions for all my inquiries. For this reason alone, we were empowered to get a new phone after my old phone broke, my husband is planning to upgrade sooner because of the information we received from Juan, and I am buying a bunch of other equipment I need because now I understand clearly what we are getting into with plans and products. We walked in there with my husband thinking about wanting to switch to AT&T, and I told him I love the customer service at T-Mobile and wanted to stay. This store helped me prove my point. The entire staff is friendly and willing to help as well. We spent a lot of time in the store and they checked in with us often to make sure we were comfortable with water and charging stations. Angel was super knowledgeable and professional as well, although he wasn’t the main person assisting us. I wish all T-Mobile stores had the professional attitude, genuine care for their customers, and technical expertise that this one does. Outstanding! Keep up the good work!”

“I went into at&t store in Artesia NM and the manager personally helped me and my friend out. I definitely will keep going back to this store as long as he is the manager.”

“I took my 19 year old son in on Monday Nov the 6th. He has a slight learning disability and this was the first time he was making a big adult purchase. He just got a job and saved his first two checks to do so. I was more than impressed with the young lady that assisted him. She was very kind and patient with him made sure to talk him through everything and explained it in a way he could understand. I want her to know that it meant a great deal to me that she treated him the way she did. We need more people like her in this world.”

“Personally she was very knowledgeable and respectful to me in my interactions, the next day however the sales associate of her was on his personal phone with friends visiting and carrying on not really being respectful and attentive to my wife and daughter with their issues that needed resolve.”