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“Great place to bank. Very pleasant staff, convenient locations and no unnecessary fees! US Eagle has been one of my banking institutions since the 1980's when they were known as US New Mexico FCU. Keep up the great work!”
“This review is long overdue. I would like to recognize Vanessa, Demetria, Lindsey, and Mia for their outstanding customer service and professionalism.
Each of them consistently treats customers with genuine courtesy, respect, and care. They take the time to listen, understand, and ensure that every interaction leaves you feeling valued and heard. Their knowledge, patience, and attention to detail truly set them apart.
Having managed multiple branches myself, I understand how demanding day-to-day operations can be. That’s why it’s especially impressive to see a team that not only meets expectations but exceeds them so consistently. Vanessa, Demetria, Lindsey, and Mia are an incredible asset to the organization and exemplify what exceptional service should look like.”
“Been going to this branch for years and have never had any problems. Went in recently with an account issue, and it was handled quickly and professionally. It can get busy around lunch-time, so plan accordingly.”
“Walked in and said the word "notary" and I immediately had a nice woman name Jennifer Castillo pop up from her desk with a friendly hi and she helped me right away. She had a very nice personally and was efficient! Thanks Jennifer!!”
“Walked in and said the word "notary" and I immediately had a nice woman name Jennifer Castillo pop up from her desk with a friendly hi and she helped me right away. She had a very nice personally and was efficient! Thanks Jennifer!!”
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“Very amazing customer service. Joann our branch manager helped me save money when I refinanced my car. My payment was cut in half. The Bernalillo branch is my go to at 1First Convenience Bank.”