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9AM - 1PM
1601 Rio Rancho Blvd SE, Rio Rancho
Banks
“We've been SAFCU members since 1990. We've certainly met and had our share of customer service tellers. I would like to share 2 of our favorite people.
Lisa (Teller Rio Rancho) Never has she been rude, disrespectful or shown us nothing but Excellent service with a laugh and seriousness. We actually look for her. Especially when you were in the trailer Rio Rancho remodel.
We all enjoy her sense of humor, plus concern if we have
Worries.
Bailey (RR CD service)
She's been professional, polite. Funny and explained everything to us regarding our investments.
Both are EXTREMELY valuable to us and SAFCU.
we love our SAFCU Especially with both ladies there to help us.
Tim and Robin Hecker”
“I recently opened a membership with Nusenda and I couldn’t be happier. I had a wonderful experience throughout the process, I stepped into the branch on Unser and was immediately greeted by Chelsea. Chelsea assisted me with opening my membership and getting my loan funded same day. The best part of my experience was Chelsea even though it was my first interaction with her it felt like catching up with an old friend, not a transaction.
I am absolutely impressed with Nusenda.”
9AM - 2PM
2201 Rio Rancho Blvd SE, Rio Rancho
Banks
“Christina B. was amazing in helping me complete my loan documents. We shared laughs and talked about some commonalities. She is very personable, likeable, knowledgeable, helpful, and fun! What a great asset she is to the FFCU team! Thank you, Christina! You were a tremendous help to me today!”
“We opened a few accounts here. The staff was very friendly and helpful. Their High yield CD is one of the best locally. Seems to be managed well. Highly recommend this branch”
“FABIAN Martinez was very friendly clear and concise very open and honest and detailed about his answers to my questions. I recommend them to anybody trying get an account.”
“It’s always clean and fresh smelling. It’s nice to walk in and be greeted by that and then be greeted by the receptionist, followed by another friendly person who helps me with the transaction . Keep up the great work!”
“I like this branch. It is much closer to me and seems well staffed. I've always gone to the Cottonwood location, but I will switch to this location now. Great management Rick McElhaney. Great staff, I've been working with Jody Chapman recently and she is excellent. Vanessa and the other staff are excellent and very helpful also.”
“I was visiting NM for a few days. Called several times and talked to several different member service reps. I called regarding a credit card I had never received when it expired back in February of 2024. I walked into the Rio Rancho branch and signed in to talk with a loan officer. That’s when Maritza helped me out. She asked what was going on and I explained to her the situation. She apologized for the situation and went straight to work. She was able to get and print my credit card for me before heading back home to Colorado! Thank you Maritza! Awesome member service!”
“Hands down the best credit union in the ABQ area. We have held multiple loans with them and they have always maintained the lowest interest rates and best customer service.”
9AM - 1PM
1900 Wellspring Ave SE, Rio Rancho
Banks
“In a complex and complicated world financial service consultant Cindy Estrada made my experience breathable she took all my anxiety and concerns and very professionally help me t
o realize all transactions and issues that I presented to her. Exceptional demeanor A+”
“I have had a great experience with all the employees at the southern location. They are very professional and have always addressed any concerns I may have with respect.”
“Many thanks to SPB Luis F. Carreon for exceptional service! They were very helpful in resolving all my issues—polite, professional, and efficient. It's a pleasure to work with such an employee. Highly recommend!”
“Absolutely amazing, the process of setting up an account was so smooth! Benjiann is extremely helpful, offered me the student way. She offered me water, ways I can help save and help what's best for me for my financial life. I really recommend her, she's super sweet and very very helpful I like banking with PNC Bank!”
“Angelina at the Rio Rancho locations has been absolutely amazing! She's so helpful and goes above and beyond to make sure my account gets fixed and set up correctly. I feel like I have a banker for life!”
“I had an outstanding, good experience opening a business account here, I honestly wasn't expecting it. Trumaine D helped me out every step of the way and spent maybe close to 90 minutes to get me set. He even called the bank support to clarify additional information needed by their review team to complete the account opening, and made sure the information was provided as well.
What stood out was that he did not show a single sign of frustration throughout. I have seen some good customer service but this is EXTRAORDINARY!!! I truly appreciate the length of time and effort Trumaine D patiently gave to help me open the account.
I hope the bank and the branch value and reward Trumaine.”
“I have been banking here for many years. My most recent experiences have been positive. Tellers are friendly and helpful. I have also had positive experience dealing with bankers regarding business account. Yes you do have to make an appointment to see a banker. Many things have changed since COVID.”
9AM - 2PM
3101 Southern Blvd SE, Rio Rancho
Banks
“Benjamin was super helpful in opening my new account and walked me through setting up the app on my phone. He informed me of my options, very professional.
I Had horrible experiences with US banks fraud protection so hopefully better at Bank of America. The app seems robust in features.
I'd give 5 stars but honestly have not had much experience with other staff and tellers. I know there are some negative reviews, I'll have to wait and see, but hopefully if issues exist they are being addressed. Everyone seemed polite on the day I was there.”
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“Great service everytime, awesome staff and perfect location. They just keep impressing me every time I need service. Dominic, Briana and the rest of the staff always provide amazing customer service. They go above and beyond!!! Truly happy and I make sure to tell my friends and family. Thank you guys, I appreciate you!!!
Alfred Rubio”