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“It was a very pleasant experience! The staff Sarai helped me and answered all of my questions and concerns! Thank you for all the help you gave me it is going to make my life so much easier!”
“We came in for a quote because AT&T was charging us too much and unknown fees and we're seniors.Luckily,we got the help from Stephanie and she was able to get us the best pricing with the most patient and kind service.We are grateful for the experience”
“Jessica is one of the best employees I’ve ever had the pleasure of working with! I first met her when I was with AT&T, and she always went out of her way to help me with anything I needed. She’s professional, kind, patient, and extremely knowledgeable about the services she provides. When I decided to move my service to T-Mobile, I was so happy to find out she was there because I knew I’d be in good hands.
What really makes Jessica stand out is how much she genuinely cares about her customers. She doesn’t just do the bare minimum—she listens, explains things clearly, and makes sure everything is set up right. It’s rare to find someone who consistently delivers that level of customer service, and it’s the reason I’ll keep recommending her to family and friends.
T-Mobile is lucky to have Jessica on their team, and I honestly wish more employees everywhere worked like she does. She’s the reason I switched and the reason I’ll stay. If you ever need help, go see Jessica!”
“very helpful and knowledgeable to help me with a big problem with my phone. They took all the time and did not hurry me out. one employee even came in from home to help me!”
“I had to goto ATT at 645pm due to guy at Walmart not being able to set me up properly. I was greeted by Kate and she was remarkable. She helped me in every way she was able to and although I was frustrated beyond measure with having to go through all this because of Walmart. She brought that frustration down ten fold and went above and beyond”
“I've been with them for a year and I've had no problem dropping in with problems I don't understand and they have all been professional...some one has to realize our kids are our future they are learning just like we did when we were their age...I love metro and I guess if you have an attitude with them their gonna give you back the bad vibe...and as far as their service alot of times it's not the staff member ITS THE CUSTOMER picky grouchy over worked and undecided and always full of what ifs...we all need to learn kindness so our working kids can pick up and work fast safe and smart...I still believe customer is always right even if they are not...just saying KEEP UP THE GOOD JOB T-MOBILE GANG !!”
“Went to cricket to get a new phone and got the premier 3. Was helped by Melanie. She was extremely friendly and very helpful! Setup was quick and fun because of her!”
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“I got my iPhone 17 pro max here and I was skeptical but I love it!!!! And recommend it!! My services and pictures transferred with ease and customer service was amazing!!!”