{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
10AM - 5PM
901 E University Ave Ste Q, Las Cruces
Banks
8:30AM - 4:30PM
301 W Amador Ave, Las Cruces
Banks
“Rachel has supremely helpful every time I’ve come in for banking issues. No matter how confusing of convoluted the issue was, she exhibited patience and professionalism throughout the experience.”
“Professional and personalized. This small credit union promptly greeted us, answered our questions, and immediately helped us establish an account. Isela's service was top-notch.”
“Overall the bank and staff are good and very helpful. Comparing to banks I've done business with in the past everything is average. My only personal complaint is location. There is only 1 bank and one atm and they are both inside which is shut down for 2 weeks because of covid so my only option for deposits is to go 30 miles away and same to withdrawal unless you pay fees to use another atm.”
“Manuel at the valley location was fast and sufficient. He got 3 people out in under 7 min I was impressed and I had to leave a review for his hospitality and fast service! Very satisfied”
8:30AM - 4:30PM
2804 N Telshor Blvd, Las Cruces
Banks
“I've called to make reservations and ordered 2 large pizzas. I was disappointed because I got great customer service, but no pizzas.
Jokes aside, I've been going to this bank for the last 2 years, and honestly, I'm glad my company banks with First Savings. Always friendly, and the ladies provide great customer service and assist with any questions that I may have.”
“I have had an account with your branch at 2535 S. Telshor Blvd, Las Cruces, for nearly 25 years, and I've always received excellent service. Please know that Senior Branch Manager Sharon M. Molinar and Assistant Branch Manager Monica C. Garcia have been particularly special, especially since I lost my wife, in getting my two sons registered in the accounts and in helping me transfer federal (Corona Virus) funds into my savings account. They helped me greatly in working through some confusing issues. I am very grateful for their assistance. I would appreciate it if you would convey my thanks to them for their help.Jay W. Sharp”
“It's never been so easy to get a loan for a new car! My experience with White Sands Federal Credit Union was great. I worked with Gina Armijo on my loan and she was fast, and detailed. She communicated with me explaining the process and responded to my calls and emails in a timely manner. Customer service was great throughout the process. Overall, I am a satisfied and happy customer!”
“Update: one of the managers called me and addressed the issue. Very pleased that that took the time to contact me and talk about the issue.
Original Review: Not very happy from today. Clerk wouldn’t raise my debit card limit over a certain amount just for the day. Weird they try to control what I can do with my money.
Bank isn’t what it used to be 5 years ago.”
“I've been banking here for a few years now and I'm so glad I came to the Mesilla branch instead of Lohman. The girls on the teller line are so nice and Anjolie helped me. She was kind and patient. A very knowledgeable young lady. I appreciate you!”
9AM - 4:30PM
2900 Roadrunner Pkwy, Las Cruces
Banks
“I’ve been banking with pioneer for a little over 4 years now and always go to the roadrunner location. The staff is very professional and kind, I’ve always had a pleasant experience with them and never had any issues. Janis is usually the one I’m helped by and she amazing super sweet and professional. Annalicia the manger is very helpful as well makes sure all of our needs are met. Overall we love this branch and highly recommend banking with them.”
9AM - 4:30PM
3831 E Lohman Ave, Las Cruces
Banks
“Leslie Dick helped us open a new account for our daughter recently. She was incredibly helpful and assisted us through the whole process as a new account holder. I would absolutely recommend!”
“Went to another location and was disappointed, staff was ...unhelpful. Came to this location and was helped by a gentleman named Lance. Excellent service. Lance actually helped me decide to continue banking here after my experience at the othe location near the mall.”
“Thank you so much, Brenda Soars, for your clear and understanding of the steps needed in order for my Mortgage loan approval , this was my first mortgage loan, what a pleasant experience , thank you .”
“I had two fraudulent charges and they could only dispute one. The other one was local and I was told I had to ask the shop personally if they can give me a refund or I would have to get a police report. On top of that the first lady that I was assigned to was rude and asked me multiple times if I made this charge after I told her no every single time she asked I then came back the next day because I thought it was a mistake because everyone I talked to said their bank fights to dispute fraudulent charges. I talked to another lady she was nice until she was told I needed to come back with a police report to get my dispute. Highly disappointed with this bank and this miscommunication for not properly explaining why I needed a police report for a fraudulent transaction.
Update bank called me back telling me they found who made one charge through an email and it was a Herbalife shop I went to the day before. The lady asked me if I new the name and I said yes she implied that since I knew her it couldn’t be disputed until I said I didn’t know her she was just the one who sold me a beverage she asked why I didn’t write that down in person but I had asked her about the importance of it and she said it could’ve been anything to a gas pump or online payments so I hadn’t wrote it down. Im new to all this banking, but I didn’t feel listened to when my assumption was right instead I felt judged and interrogated. I did the police report since I had some evidence it was fraudulent and gave them the case number. 2 stars for finding the email tho thx
Update-I was unaware of the 60-day dispute limit, but Mr. Sanchez accommodated my situation and filed the dispute for my fraudulent charge today since the document and case # was given in that time frame. Thank you again for ensuring I receive the pay I’ve worked hard for, it was an unexpected outcome. I’ve been with this bank since graduation and really wanted to avoid the hassle of switching. I understand everyone has bad days and I’m always happy to end off on a good note.”
“I've banking with Citizens since I was in high school. I recently had a security issue and had the pleasure of speaking with Matthew, he was very kind, patient, and extremely helpful. Thanks for all you guys do!! And big shout out to Matthew :)”
“great bank to deal with.prompt and efficent.you dont have to stand in line waiting forever -you are served as soon as you walk in.we have been a customer for years and will continue!!”
“We enjoy working with the staff at the US Bank on Lohman in Las Cruces, NM. They are helpful and knowledgable. Natasha Gonzales has been an excellent resource to visit with about any investments we might be interested in”
9AM - 4:30PM
705 E University Ave, Las Cruces
Banks
“Went there on Saturday to get some money pulled up to the drive-up window and sent a withdrawal slip to the tiller never answered when the tube got there the teller just answered when she got done and was going to send it to me. I had to ask her if she'd send me some more withdrawal slips and she sent me the tube back and didn't say anything to me. I think what was rude was when I pulled up usually the telephone say good morning or good afternoon and ask you how you want your bills back when you're withdrawing money. After they send your money back to you they tell you thank you have a nice day”
“Steve Taylor at Citizens Bank on University has helped me so many times. Great customer service, accurate follow up and I trust him. Thank you for the best customer experience.”
9AM - 5PM
201 N Church St, Las Cruces
Banks
“Sad needed help replacing my bike could not get a loan so I saved up the money low credit score and still they would not help with ebay stuff to secure it so why Are there computers there not to help me mentally disabled and thrown under the bus again update had to borrow on the gold line dey got here. They still suck 2023 bike dead truck gone out of work 4yrs down the toilet wake up to what I am saying please....”
“My family has been a customer of Sunflower bank for many years, and we can always count on Sharon Molinar for assistance. She has incredible customer service and is prompt, professional, and courteous. She has never failed us when we need something promptly. I highly recommend going to Sharon with all your banking needs.”
“I have banked with them for 17 years and have always had amazing customer service. The tellers know your name in short order and the branch manager Billie is always available onsite to assist if needed. I would highly recommend them, especially the Lohman branch”
“What amazing staff, everyone so nice the Manager Garret very pleasant to deal with and Karen , so genuine and understanding, this is what banking should be like!”
“WSFCU is second to none and that goes for Carissa Grace as well! From the moment I opened my account, I’ve felt like a valued customer, not just a number. Carissa is always friendly, knowledgeable, and ready to assist with anything I need. She went out of her way to ensure my auto loan was a success and easy as can be for me.
Whenever I’ve had a question or needed assistance, I get a response quickly, and they always go above and beyond to make sure my concerns are addressed.
One of the things I appreciate most is the transparency. There are no hidden fees or confusing terms—everything is clear and straightforward, which gives me peace of mind. The rates on loans are competitive, and I truly feel like the credit union has my best interests at heart.
Overall, I highly recommend WSFCU to anyone looking for a trustworthy, customer-focused financial partner. They’ve earned my loyalty, and I couldn’t be happier with my experience.
Huge thank you to Carissa Grace, I can't recommend her enough. She's an expert at what she does and she's all in for the members of WSFCU!”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“I opened an account and the whole process was quick and easy. The entire place is warm and inviting. The staff is great and very professional. I highly recommend them on every level.”