Citizens Bank of Las Cruces is a well-regarded local bank that provides excellent customer service, according to multiple reviews. Customers praise the friendly and helpful staff, efficient processes, and availability of the branch manager. The bank is described as having great rates for various accounts and being a "wonderful hometown bank." Reviewers highlight positive experiences at both the University and Lohman branches, with specific mentions of helpful employees like Maria and Jackie. Overall, the reviews suggest Citizens Bank of Las Cruces is a reliable and customer-focused financial institution.
Steve Taylor at Citizens Bank on University has helped me so many times. Great customer service, accurate follow up and I trust him. Thank you for the best customer experience.
January 2026
Jackie was Awesome doing our notary work for a real estate purchase with many documents to be signed and notarized all handled with care.
July 2025
10/10 customer service! Claudia was very kind and helpful when it came to filing a dispute on my card.
