PNC Bank in Las Cruces has received positive feedback for its customer service and personalized banking experience. Customers appreciate the dedication of employees like Juan, who go above and beyond to assist clients, even after hours. There is a new manager at the branch, and many have noted significant improvements compared to past experiences. Clients feel that the staff genuinely care about helping them with their banking needs. The branch offers various services, including ATMs and drive-through options, and customers find the atmosphere friendly and welcoming. One client highlighted the efficiency of a teller named Karen, who quickly resolved an issue with a cash app, showcasing the hands-on support available at the bank. While there are some wishes for expanded services, such as the ability to make cards locally, the overall sentiment is that PNC Bank provides a small-town banking experience that customers find valuable and personable. Many clients express satisfaction with their decision to bank at PNC, appreciating the local touch in their financial dealings.
Veronica just called to check up on me since I have an account and hadn’t been in for awhile. It’s because I moved back to Pennsylvania. But I have to say they have the nicest staff of any of the PNC branches I ever been to! 10/10 customer service!
August 2022
They are working to help me get my banking decissions straightened out,these are bankers that love their job,and help people
March 2020
I've been banking with BBVA for 11 years now. The Lohman branch is my go-to and the service is always expedient and courteous. Their online banking is very user-friendly. I highly recommend them.
