Citizens Bank of Las Cruces is a well-regarded local bank that provides excellent customer service, according to multiple reviews. Customers praise the friendly and helpful staff, efficient processes, and availability of the branch manager. The bank is described as having great rates for various accounts and being a "wonderful hometown bank." Reviewers highlight positive experiences at both the University and Lohman branches, with specific mentions of helpful employees like Maria and Jackie. Overall, the reviews suggest Citizens Bank of Las Cruces is a reliable and customer-focused financial institution.
10/10 customer service! Claudia was very kind and helpful when it came to filing a dispute on my card.
February 2025
I love Citizens Bank of Las Cruces! The staff at the University Branch are always so helpful and friendly. They have great rates for over 50 debit/checking accounts and for CDs and Money Market accounts. They really are a wonderful home town bank!
January 2025
Citizens had been a wonderful bank over the many years I’ve been with them. They’re professional, and personable.
