Firestone Complete Auto Care in Las Cruces, NM has been serving the community since 1926, offering a wide range of vehicle services. Customers appreciate the friendly and professional team, including helpful staff who go above and beyond, such as assisting customers with mobility issues. The shop provides comprehensive auto care, including oil changes, tire sales, tune-ups, brake inspections, and engine repairs, often at a lower cost than dealerships. Many reviews highlight the quality of work and honesty of the staff, who provide honest recommendations and do not upsell unnecessary services. For example, one customer received a tune-up and noticed an immediate improvement in engine performance, and another had brakes replaced with satisfaction. Customers also mention that some services, like adding freon to the AC or resetting service alerts, may take extra steps or time. The team is known for their integrity, explaining vehicle issues clearly and advising on necessary repairs, even when it might not be the most profitable option. Overall, Firestone Complete Auto Care is trusted for reliable, affordable, and friendly auto maintenance and repairs, making it a go-to shop for vehicle needs in Las Cruces.
Naomi was exceptional. I was having difficulty crossing the parking lot and she helped me in, then to the waiting area, and back to my vehicle.
March 2025
Very professional, excellent quality of work and elite customer service,
March 2025
I went in for a tune up. When I went to pick up my vehicle I could hear and feel the difference in the engine as soon as I started up. Friendly, professional, proficient and hundreds and hundreds of dollars less than if I had gone to the dealer.
