Ross Dress for Less offers a wide variety of merchandise, including clothing, luggage, toys, and gifts, all at prices 20% to 60% lower than department store prices. Many customers appreciate the great bargains and the friendly, helpful staff. However, experiences can vary, especially during busy times. Some shoppers have noted that the store can get crowded, making it difficult to navigate the aisles due to the maximum merchandise packed in. On a recent visit, one customer encountered issues with security and checkout procedures, feeling that the customer service was lacking. Despite this, a new employee stepped in to assist and acknowledged the situation. For a smoother shopping experience, customers are advised to visit on weekdays when it is less busy. Parking can also be an issue as the store is located in a large shopping center with several other retailers. Overall, Ross Dress for Less remains a popular choice for those seeking affordable fashion and home goods.