Victra is a Verizon Authorized Retailer offering phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store consultants and managers are knowledgeable, dedicated, and strive to create the best possible experience. Reviews highlight staff being very kind, professional, patient, attentive, and excellent at problem-solving. Employees are noted for going above and beyond, handling multiple customers, and deescalating situations with upset customers. They provide helpful and honest service, taking care of issues and "gotcha's" during phone transfers and upgrades. While service is praised, there can be long waits, and the store is sometimes understaffed, with customers waiting for assistance. Overall, the team works hard to connect technology to life in a trustworthy way.
Great services! Very hospitable and the employee Alex that works their head really helped me out and pointed out what's available to my liking. I we write this 10 out of 10 with great service great personnel and I left really excited I would definitely recommend Verizon moving forward.
August 2026
The staff at Verizon were very helpful, polite and honest, keep up the awesome work.
July 2026
I am not so good with technology and Pablo was kind considerate and very patient. It turned out to not be straightforward but they were not deterred and completed my activation in a timely manner. I was very happy.
