The Xfinity Store at 2750 Mall Drive in Las Cruces, NM offers a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment easily. The staff is known for being friendly, knowledgeable, and professional, providing helpful guidance for new subscriptions, equipment replacements, and troubleshooting. Many customers appreciate the excellent customer service, with some mentioning long-term loyalty of around 10 years. Associates like Evan, Gabriel, Cody, and Robert are recognized for their personable approach and assistance, making the store a preferred place to resolve issues instead of calling customer service. Overall, the store offers a welcoming environment where staff help customers with their needs efficiently, ensuring a smooth and positive experience for both new and returning clients.
Great service. In and out in 2 mins. Returned modem.
February 2026
Have had no problems with my service or the pricing. Also, Robert is that man with the plans. He always helps my family out and makes sure we get what we want some way. He definitely goes above and beyond. The family is fully kitted with all accessories! Thank you Robert 🤩🫶🏽
December 2025
We purchased or were told that we can get 1GB of internet service / speed! So we purchased the max speed of 1GB. But we average anywhere from 350 to 450MB using an internet speed testing website! And this is standing within 5 feet from the modem‼️ Time to try to find another internet provider! Star Link hopefully…... read full comment
