The Xfinity Store at 2750 Mall Drive in Las Cruces, NM offers a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment easily. The staff is known for being friendly, knowledgeable, and professional, providing helpful guidance for new subscriptions, equipment replacements, and troubleshooting. Many customers appreciate the excellent customer service, with some mentioning long-term loyalty of around 10 years. Associates like Evan, Gabriel, Cody, and Robert are recognized for their personable approach and assistance, making the store a preferred place to resolve issues instead of calling customer service. Overall, the store offers a welcoming environment where staff help customers with their needs efficiently, ensuring a smooth and positive experience for both new and returning clients.
Not helpful workers, left hand doesn't know wh as t the right is doing.
July 2026
Converted one phone from Android to Apple OS, and then added two phones to our Comcast account. Jayen Allen did it all in 30 minutes including data transfer and was excellent to work with. We booked an appointment on line and I would recommend doing this.
July 2026
Agent was very quick and knowledge will and solve the problem. We were out of there in 10 minutes or less
