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“We have been customers of USBANK for decades. We have, or have had, other accounts at other banks but our main banking is done through USBank. And we hope to continue our financial relationship with USBank for many years to come.”
“Debbie Goodell is an extremely helpful and very special woman in my heart. I've never seen anyone in a bank be more helpful then her! Thank You so oooooo much. Sincerely Shawna DeMasters”
“This rating is for two employees at the Belen, NM branchDaniel R and Maria GAfter my Dad’s passing in April’ 23 and then my step Mom passing in Oct ‘23, I assumed the trustee role of their estate.This was my second attempt at a Wells Fargo branch to make the necessary changes to their checking and savings accounts.They both worked together in figuring out the proper layering of paperwork required by Wells Fargo to make it happen. 2.5 hours, yes 2.5 hoursDaniel called the help center multiples times that was NO help at allIf it wasn’t for the determination and perseverance of these these two, I would have walked out totally beat down and despondentOne star for Wells Fargo with their unattainable processes along with a help center that could guide themThank you Daniel and Maria”
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“The staff is always helpful and pleasant. Very knowledgeable. Always a pleasure to deal with!!Great rates too!! Not like big banks, they actually value your accounts & treat you like family!”