This Verizon store provides an exceptional in-person wireless experience, with customer service described as top notch, off the charts, attentive, friendly, professional, and helpful. Staff are noted for being very kind, taking their time to ensure customers understand everything, and making them feel welcome. Consultants resolve issues and handle complicated processes, like merging accounts or switching carriers, seamlessly and easily. While waits can occur during busy times, the overall experience is frequently praised as the best, smoothest, most comfortable, and most pleasant visit compared to other locations. The store assists with upgrading phones and plans, and shoppers recommend it highly to others.
Kevin and Darius were very help full today ! I would recommend them for their great service and help !
August 2024
Was a great time there, and I got my issues resolved Their customer service is top notch Very attentive and friendly
August 2024
A little bit of a wait, but it was after work so there was plenty of people ahead of us. James was professional and humorous. Hope to be dealing with Verizon reps like him every time I have to come in to see the carrier.
