Verizon's authorized retailer, Victra, in Rio Rancho, NM, strives to provide exceptional customer service. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have reported fast and efficient experiences, with polite and helpful staff. The customer service is described as quick, knowledgeable, and professional, resulting in high-quality products at great prices. One customer, a Nurse Manager, was particularly impressed with the exceptional service provided by Cisco, who went above and beyond to ensure they left the store with a fully functional phone before closing time. Overall, the Victra Verizon store in Rio Rancho has received highly positive reviews, with customers praising the knowledgeable staff, efficient service, and the store's willingness to go the extra mile to meet their needs.
