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January 2024
This location is busy. Some of the bankers can deal with the stress, but some cannot. I just had an appointment with an aggressive male, his energy was very intimidating. I couldn't get done what I set out to do because he was scaring me. Not professional....
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October 2023
Pray you don't have account issues, minimal bankers available to help you, their phone line puts you on hold and then hang up, and no de-escalation skills. Account issues? Call the 800 number or go elsewhere they say. I say if you want banking, go elsewhere , because these guys can't help
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July 2023
The portly women won't help even tho they're contractually obligated to through the banks to make change orders. Worst bank in Rio Rancho and incredibly unhelpful. Once this contract expires I plan to move to an actual bank that can do actual banking services.
