Toyota Service in Roswell receives mixed reviews but is generally appreciated for its friendly and helpful staff, especially in the service department. Customers highlight the service team as knowledgeable, friendly, and efficient, making visits smooth and stress-free. The waiting area is comfortable, featuring recliners, TV, fresh coffee, popcorn, and newspapers, creating a pleasant environment for customers during their wait. Many reviewers express satisfaction with the quality of service and plan to return for future maintenance needs. However, some customers note issues with the sales department, describing their experience as rushed or unprofessional, leading them to purchase vehicles elsewhere. One reviewer was disappointed to find that the advertised electric car charger was only for dealership use, which was inconvenient for electric vehicle owners. Despite this, the overall impression is positive, especially regarding the service department, which consistently earns high praise. In summary, Toyota Service in Roswell is known for its friendly, helpful, and knowledgeable service team with a comfortable waiting area, making it a reliable choice for vehicle maintenance. Sales experiences vary, but service quality remains a strong point.
Always quick with great customer service. Grab a free drink and chill on the couch.
October 2023
Great experience with the whole team. From Efrain, Mike and Tiffany the purchasing of my new Tacoma was no stress and very friendly. I am not local to Roswell and would definitively return. Also, got a fantastic recommendation of where to go for a breakfast burrito before I left. Thanks to Roswell Toyota for everything!
July 2023
What's not to like! I was greeted promptly & courtesiously. The waiting room has those nice recliners, t.v. fresh coffee & popcorn, not to mention the most recent newspapers! It's always a nice wait at Roswell Toyota! Wouldn't go anywhere else!
