“I've been coming here years and they never fail. Always have everything nicely stocked. If they don't have it they will order it for you. Employees always ready to help you find what you need!”
“One of the better hardware stores in the area. It's nice, clean, and organized store. Employees are nice and helpful. There's a good selection, and they usually have everything you need.”
“In general I'm not a fan of HF, but this store is pretty good. Firstly, it doesn't have that overwhelming tire fug when you walk in the door. I greatly appreciate that, as so many stores smell like a Michelin warehouse. Secondly, the staff members are all pleasant to deal with. Third, the store is pretty clean. No grimy floors or trashed displays. The offerings are not as vast as you might find in bigger cities, but for inexpensive tools it's a good option.”
“Whenever I have a special painting situation that requires expertise, I go to Dunn-Edwards in Santa Fe and they always come through. A special shout-out to store manager José for service above and beyond. Recently I requested a solvent that would remove white paint scraped across a door of my black SUV. A small job. After telling me what would work best, he said he actually had an open container. In a matter of minutes he'd taken a rag and wiped the paint clean. Made my week!”
“Jeff and Marcel were excellent help! I barely got my bottles out of the truck ad Marcel had replacements ready. Jeff continued with the help by talking me through the benefits of a plasma cutter vs oxy/acetalene. I bought the-plasma cutter.”
“They could not have been any nicer or more helpful! I thought the prices were very reasonable & fun things to buy too! I got a much need hummingbird feeder-cleaner for $5. Tamara walked out to our rv to insure we got the right screws & standoffs.”
“Went in recently & the gentleman was very helpful. Today I called to see if they had what I needed. Phone rang a long time then went to what sounded like a fax machine. Decided to go see if they had what I needed. On-line it said they are open until 4pm on Sunday. I got there about 3:30 & they were closed & sign on door said they close at 3pm. They wasted my time. I like having a hardware store close by so I try to take my business there instead of going to a big box store to get it cheaper. But if I don't know when they are open I probably won't waste my time to go check.”
“Has been doing business there since 2005. This company ROCKS! Great customer service, fair prices, good quality materials. Thanks Ray, Jacob, Elija, Sabrina, Rubin, Phil, Randy, and Laura!”
“Wanted to give a shoutout to this Tractor Supply location, specifically to associate Louis, who completely turned around what started as a frustrating experience. After calling the Bosque Farms location and getting zero help, my husband called Santa Fe and the difference was night and day. Louis answered the phone, checked stock while we were still on the call, greeted us when we arrived, and helped load the mini bikes into our truck. That’s the kind of service that actually makes people drive from another city, and we absolutely will. Worth every mile!”
“Great counter service from John and overall great experience utilizing Ferguson and Santa Fe. They had two parts I needed and saved me a trip to Granger and Albuquerque. Always give them a call first because if they don’t have it, they can get it the next day. Thanks again I’ll be back.”
“Purchased salt for our water softener. The salesperson in the front desk took my order while the other person went to the back to retrieve my bags of salt. They even loaded the bags into my vehicle which I much appreciate, thank you!”
“As a high-end custom builder in Santa Fe, it is critically important that our vendors provide the highest level of service and product. As such, we have consistently experienced just that with both the team and selections made at Allbright & Lockwood. Our clients have always received the white glove treatment, which not only makes our job easier, but allows for peace of mind when sending them our business.”
“I've been to three feed stores here: Santa Fe (2) and Espanola. The Espanola store is great, but a bit of distance for me to get there. Big R in Santa Fe is the best. There is always someone to help, whether it's loading grain onto a long cart, or answering questions. I love the people who work there. How can they all be so happy? They are! If only they could stock mini pig food for mature adults. Right now they have food for the active pigs, but mine are old and sleepy. I will add, too, that the store is tidy, clean, and well stocked. The fellows always help me out, loading what I've bought into the bed of my truck. Grateful for that. I have 49 animals, including horses, goats, pigs, peacocks, chickens, turkeys, guineas, and need to feed them well; I'm at Big R twice a month. Overall, always good experiences.”
“Getting into the Dahl Plumbing showroom is, indeed, a trial but once there, Liz is a wonder of efficiency and good grace. She knows the products and inventory like no one else and made me a customer for life. Coincidentally, she was greeted by a couple of old customers during my visit and they treated her like a long lost relative. You can't overestimate the value of a super employee who gives it her all every day. Somebody, please review her salary. She deserves a raise!”
“the employees at Morrison Santa Fe know their stuff! They helped me with my new septic tank. thank u Paul for your 12 years knowledge and support. top quality assistance”
“Great customer service Great product availability Great turn around time They go the extra mile to find what you need, and retain you as a customer. James, Thomas, and Madalyne are the holy trinity of customer service. Johnstone Supply of Santa fe will make your life easier.”
“It's crazy how I can go to all the other major chains and not find what I'm looking for. But, I come to ACE and someone always helps me find what I need! Awesome!”
“I purchased a new 6 burner 36" LP gas range to replace my 30 year old range for which parts are no longer available. I did the entire transaction on line with only two phone calls to their appliance department. Both times I spoke with Kim who was very knowledgable and gave me sound advice. The new one wasn't in stock but would be shipped directly to my house at no additional charge to me. I was advised of the delivery date and took Kim's recommendation for an installer. I contacted the installer and gave him the details.we agreed to keep the dialogue going via text messages. The trucking company contacted me with exact delivery information and I contacted the installer just to stay current on the project. It was agreed that they would remove the old range and take it with them. The trucking company delivered right on schedule and put the new range in my garage for safekeeping. There was no charge. I contacted the installer and we set a time to do the work. The installer showed up right on time and got straight to work. We started by unwrapping the new range to verify it's details. Next they removed the old range. After taking a door off it's hinges, they were able to get the range out of the house. They moved the new range in, did some minor work on the gas fittings, cleaned the floor and a carefully slid the new range into place. The electrical and gas hookups were tested and all seemed satisfactory. After checking the oven interior and installing the broiler drip tray, they started the oven which came on immediately. We then installed the control knobs for the range top and lit all the burners as a test, all was working perfectly. We assembled all the paperwork including shipping bills, stove manuals, etc. so that it was all in one place. The old range was then loaded into their tuck along with the packing materials from the new range. We went over the bill for the installation and agreed on everything before I paid them with a bank card. We all agreed it was a job well done and they were on their way. The installation took about an hour and a half total. The stove works perfectly and the door that had been removed to facilitate moving things had been remounted and worked as it had before. Nothing quite as satisfying as watching skilled professionals do an excellent job with no problems.”
“I purchased a new 6 burner 36" LP gas range to replace my 30 year old range for which parts are no longer available. I did the entire transaction on line with only two phone calls to their appliance department. Both times I spoke with Kim who was very knowledgable and gave me sound advice. The new one wasn't in stock but would be shipped directly to my house at no additional charge to me. I was advised of the delivery date and took Kim's recommendation for an installer. I contacted the installer and gave him the details.we agreed to keep the dialogue going via text messages. The trucking company contacted me with exact delivery information and I contacted the installer just to stay current on the project. It was agreed that they would remove the old range and take it with them. The trucking company delivered right on schedule and put the new range in my garage for safekeeping. There was no charge. I contacted the installer and we set a time to do the work. The installer showed up right on time and got straight to work. We started by unwrapping the new range to verify it's details. Next they removed the old range. After taking a door off it's hinges, they were able to get the range out of the house. They moved the new range in, did some minor work on the gas fittings, cleaned the floor and a carefully slid the new range into place. The electrical and gas hookups were tested and all seemed satisfactory. After checking the oven interior and installing the broiler drip tray, they started the oven which came on immediately. We then installed the control knobs for the range top and lit all the burners as a test, all was working perfectly. We assembled all the paperwork including shipping bills, stove manuals, etc. so that it was all in one place. The old range was then loaded into their tuck along with the packing materials from the new range. We went over the bill for the installation and agreed on everything before I paid them with a bank card. We all agreed it was a job well done and they were on their way. The installation took about an hour and a half total. The stove works perfectly and the door that had been removed to facilitate moving things had been remounted and worked as it had before. Nothing quite as satisfying as watching skilled professionals do an excellent job with no problems.”
“Had to get a item last minute and was far away. My order wasn't picked yet but after driving a few hours to get there I asked to see if they could pick it so I wouldn't have to make a trip back here weeks later. They got my item and all were so helpful. CS was great and the two men who helped grab and load it were so nice and super safe.”
“The manager Emilio was AHHHHMAZING!! We actually had a dead battery in the parking lot and he went out out of the way to help us get the right jumper cables and then proceeded to come out and jump our car. Very grateful definitely five stars.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.