JCPenney is a department store with a wide variety of clothing, fragrances, and home furnishings. It offers national and private brands. Reviews note its great prices and courteous employees, though some find clothes cost more than other retailers. Customers can find items for trips and family, such as clothing for grandsons. Some express disappointment, feeling it is a far-cry from what it used to be and noting the absence of certain departments. The store location is in the Santa Fe Place mall, and some visit for its classic, old-school catalogues.
