Target provides a mixed experience for customers, particularly at its Santa Fe location. Many appreciate the quick and easy online ordering and drive-up process, which offers prompt pickup times. While some customers have noted frustrations with the order retrieval system, where arrivals are not always honored in sequence, others have highlighted the helpfulness and friendliness of the staff. One employee, often mentioned for her excellent service, stands out for her positive attitude and work ethic. The store is noted for its pleasant atmosphere, especially during quieter shopping times, and customers have found good deals on clothing for events. However, there are some complaints about the limited checkout options, with only self-checkout available on certain occasions. Customer service has been praised, particularly during busy times like the holiday season, where staff went above and beyond to assist customers, even retrieving lost items quickly. Overall, Target offers a generally favorable shopping experience with helpful staff and a variety of products, although improvements in order pickup efficiency and checkout options could enhance customer satisfaction further.
Limited cash accepting machines seem to be the new reality. A lady opened a register to get one customer in and out. Meanwhile there was a line for the one register open and limitation on the others. She denied helping anyone else. Lol way to be!
July 2025
Everyone is nice and the store is clean but every time I need something I wait like 20+ minutes at the glass boxes. I've never waited so long at any other store where the employees care way less and dont have anywhere else the same customer service I otherwise receive here.
June 2025
The Target store in Santa Fe, when I go there, is always clean and well stocked. The staff are always friendly and helpful.
