“Frank was an incredibly patient worker who stayed overtime to help me and my family set up our new phones. He was incredibly positive and personable, making it definitely worth the trip and easing our anxiety!!”
“I found the customer service friendly and they explained the process providing realistic turnaround time and their quote for cellphone repair was exactly the cost. I will use them again. Very professional.”
“I want to give a shout-out to Justin!
He is a manager at this location. Justin helped me out by going above & beyond the call of duty!
He was patient w me as worked the website trying to get what I needed that they had in stock. He took several calls & definitely did me a solid by helping someone out of state & hand delivering a new phone when they couldn'tget to the store! (mine was stolen)
A BiG 5 stars to Justin!”
“I came in on 7/24/26 and was greeted by Laura who helped me look for a phone case and helped me obtain WiFi for my home. It was a long process as I had entered my key information incorrectly and she had to place a couple of calls to the AT&T /Credit Department. She also had the support of her supervisor who was a great help along the way . I was always Laura’s priority, as well as to others who walked in the door and she was so polite to them as well. I was happy when we got word of the approval.. Thank you Laura for being sweet, awesome and extremely patient. Also, I love my Cricket phone plan and would highly recommend as I’ve never had issues and love the extremely reasonable monthly payment . Stop by the Cricket store off St Michael’s drive in Santa Fe. I highly recommend them and I will tell all my friends the awesome service I have received.”
“I came in unsure about which phone to get, but the team made everything easy. They listened to what I needed, showed me different options in my price range. They also helped me transfer all my data smoothly. Prices were fair and the service felt genuine. I walked out really satisfied with my purchase.”
“Louis Romero was amazing! He’s a great asset for the Main St. location! He provided friendly, knowledgeable service and was very detailed and thorough. I will always come back to this store!”