Verizon in Santa Fe, NM, through Victra, offers a friendly and helpful shopping experience. The store features knowledgeable staff who assist with a wide range of wireless devices, including phones, tablets, wearables, and accessories. Customers praise the staff for their patience, competence, and ability to make switching to Verizon smooth and easy. Salespeople such as Aaron, Frank, Anthony, and store manager Roy are often highlighted for their excellent service, helping with upgrades, transferring data, and selecting the right products. The team is also attentive to details like applying screen protectors and guiding customers to the best accessories. Overall, the store’s staff is committed to creating a trustworthy, fun, and profitable experience, making customers feel satisfied and confident in their choices. Many reviewers plan to recommend the store to friends and family, emphasizing the helpful and friendly environment.
Anthony at Victra location was fabulous! Phone was dead and he was able save a few contacts and messages and set up my new phone. Perfect experience! He's professional and extremely knowledgeable. Thank you Anthony.
January 2026
Brendan was the best, fixed my problem in 3 minutes and was so nice, too!
January 2026
Great customer service and assistance with upgrading my phone. Anthony was professional and informative.
