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“Got a Razr from you guys yesterday all was fine but a day later I keep getting my calls dropped! Anyway I can just take this back without paying a restocking fee if I can go tomorrow? Only had it a day or 2 and keeps dropping calls.. would perhaps want a iPhone plus maybe a regular iPhone..”
“I had a very good young man helping me named aaron period oh I don't have to type . He was very patient and knowledgeable, helping me to upgrade to a new phone. A very good experience all the way around.”
“Simple advice: If you want to get your T-Mobile new/revised service, just insist on seeing CAT. Seriously, I purchased 6-lines from her last week, all but one had to be transferred from ATT. Not an easy task. That woman is both extremely knowledgeable and persistent in getting it done, no matter the complexity (or ridiculousness of other carriers refusing to making it easy...even for unlocked phones).
If CAT is not available, ask for Nikki, her asst manager. Both are top drawer PROs.”
“Visiting this GameStop in Santa Fe is always a delightful experience. The staff here truly stand out with their exceptional knowledge, friendliness, and willingness to help. They create a welcoming atmosphere that makes every visit enjoyable. The store itself is a testament to organization and efficiency, making it easy to find exactly what you’re looking for. And let’s not forget the deals - they’re simply unbeatable! Whether you’re a seasoned gamer or just getting started, this GameStop has something for everyone, backed by a team that’s passionate about gaming. Highly recommend stopping by for your gaming needs!”
“I would like to say the team member I believe his name was joseph that helped me when I went in on the 11th to get my new phone thank you for being so welcoming when I walked into the store and approaching me right away. I would highly recommend people to go to metro on airport and ask for Joseph”
“This is how you do buisness and run a great C2B relationship. Will return for all my cell phone needs when I Santa Fe especially like I can swap devices or carriers all in the same location will be back again soon. Highly recommend this location.”
“The customer service I received from Pauline at the 1965 Cerrillos Rd, Santa Fe, NM 87505 location was absolutely incredible. She welcomed my mother and I into the store as soon as we walked through the door. She had a very friendly and welcoming smile on her face throughout the entire interaction! She was kind , knowledgeable, efficient, very accommodating, patient and most of all she was honest and did everything that she could to make sure that I left with the most affordable plan while also ensuring that I understood exactly what I was getting, what my charges were and what my monthly payment will be in the future. She was so incredibly helpful and kind not only to me but to the other customers that happened to be in the store as well. Her kindness, honesty and patience has made me realize that there are without a doubt good natured, honest and kind hearted people in the world. She is a true asset to not only Metro PCS by T-Mobile, but she is a gift to all the people that she encounters on a daily basis! It's so nice to know that there are still good people like her in the world! Pauline has restored my faith in people and because of her kindness I know that with a little bit of patience and understanding you can make a big difference! Thank you very much Pauline!”
10AM - 6PM
5041 Main Street Ste 104, Santa Fe
Mobile Phones
“I popped into Cricket on the Southside today, knowing that I would receive amazing and speedy customer service to get my line sorted. Nikki and Mariana were knowledgeable and polite as they helped me navigate adding a line. The store was clean and the service was impeccable. Glad to know this store is around. Parking is a breeze too. Thanks ladies!”
10AM - 6PM
1966B Cerrillos Rd, Santa Fe
Mobile Phones
“Ok when first started plan. But know the want to charge you to use the bathroom. O hold on they don't even have that!! When buying a phone make sure the internal memory has 16gs before you buy. As I was not told when purchase made and phone could not updated!!!! Now charge me to walk in and pay??? What the hell is that??? Buyer beware!!!”
“I had an idea excellent experience at this Verizon store. I made an appointment on line and when we were greeted at the door we waited only a few minutes. This awesome young man Ridell assisted my sister and me. We are “older”, and
he was so patient with us and very concise when responding to our many questions. Thanks Ridell”
“Staff are friendly and helpful. Only complaint is they may need more staff at one time when it's busy, but the people there try their hardest to get to everyone. Also the T-Mobile cell service in Santa Fe is a million times better than Verizon. Fast and reliable all over town. I also get better service with T-Mobile in Los Alamos and Albuquerque.”
“Not phone related. Had a bad car accident Saturday August 3rd, very nice girl walked out and gave me and my husband water and asked if we were OK! Very sweet of her unfortunately I couldn't get her name.”
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“Just want to give kudos to Verizon employee Zacciah! I had a somewhat complicated situation (e.g. transferring a business line number to a personal account). Zacciah quickly determined what needed to be done and set the wheels in motion. Not only did he resolve my issue he also saved me a considerable amount of money. Zacciah, hands down, is one of the most professional and knowledgeable individuals I have ever worked with. Verizon is fortunate to have employees like Zacciah!”