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“I had a really positive experience at this bank and wanted to give a shoutout to two employees who stood out Janae and Antonio. From the moment I walked in, Jenae was welcoming, patient, and genuinely attentive. She took the time to explain everything clearly and made sure I felt comfortable with each step of the process. It's rare to come across someone who combines professionalism with such a friendly attitude. Antonio was just as impressive super knowledgeable and efficient. He helped resolve my issue quickly while still making sure I understood all my options. You can tell he really cares about helping customers, not just getting them in and out the door. Overall, the service here exceeded my expectations. It's refreshing to deal with a team that's both competent and personable. I'll definitely continue banking here and would recommend this branch to anyone looking for reliable, friendly service.”
“We just finished a home purchase with Enterprise, and Claudia was our loan officer. We specifically went to Enterprise even though we were buying a house across the country because of our last experience there, when Claudia was also our loan officer. Claudia is simply the best. She's very careful, thorough, and utterly pleasant. Buying a house is stressful, but Claudia's guidance and help made everything smooth, even when hiccups occurred. Can't recommend highly enough.”
“LASCU was recommended to me when I moved to Los Alamos and they have always been helpful and supportive. I love what they do for the schools in Los Alamos and their involvement in the community.”
“Ms. McReynolds, head of the Guardian Mortgage section in Santa Fe (of Sunflower Bank/1870 First National Bank), helped us with our loan. She's very professional, knowledgeable and courteous. Her support team, including Krista, is responsive and helpful. The loan process took a little longer than desired, but we understand that it's complicated. The most important issue is for the process to continue to completion, and Kelly and Krista were on top of this. We recommend Kelly and her team. David and Tevi”
“del Norte Credit Union in Los Alamos NM, has the best customer service representatives. My wife and I have been to a lot of banks in different states and this is by far the most professional, polite, and friendly. Thank you!”
“I’ve consistently had excellent service at this bank. The staff is efficient, knowledgeable, and genuinely helpful, and they have gone the extra mile to help me a few times. Their positive attitude and friendly service make every visit fast and easy.”
“First time homebuyer. I worked with Maria Ortiz to originate the home loan and couldn't be more pleased. She was professional, responsive and walked me through each step of the loan process. I would recommend any buyer work with Maria in the future.”
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“Thank you Marlene for always being able to help me with all my banking and also a great thank you to Victoria for taking such good care of my banking needs. A great asset to the bank. Professional courteous and competent bankers.”