7:30AM - 5:30PM
64 N Main St, Adams
Auto Parts
“We'd give 10 if we could. After our (former) 2021 Prius Prime was T-boned by a motorhome mounted on a Dodge Ram truck at 50 mph, we need a new car. That one was total - yet we walked away with only broken ribs. (Toyota's side airbags and emergency operator system worked perfectly).After other Toyota dealers harassing us with bait-and-switch offers for Certified Used Toyotas, which NOT Priuses, not small, etc., I put a call in to Waite Toyota in Waertown - about 5 hours from our house - on a Friday.Matt Spencer was the salesperson I reached, and he was a gentleman from start to finish. We drove home with our replacement 2021 Prius Prime (this happened to be an LE) Sunday. No upsells, no hassles about money or manager intervention, we got an additional 800 dollars off (we asked for 1,000 off) a good 2021, just like the car that had SAVED OUR LIVES, and in a safe, BRIGHT color that can be seen in all weather. All paperwork, taken care of fast. IN ADDITION, he sent a handwritten, personal thank you note, that was not just BS but showed he remembered us.I would drive 5 hours any time to get such a great experience. Sincerely, Anita P.”
“Our car repair was handled very well. The car was clean of all broken glass that was all over. They were courteous and very helpful with any issues. Would definitely use them and recommend them to anyone.”
“It was a pleasure doing business with Davidson Nissan of Watertown. From start to finish it was a smooth process. Plus, everyone was friendly and pleasant which made the experience a 10/10! Shout out to Shyla! Go see her for your next vehicle!”
“I haven't had much interaction with this dealer except that they're going to fix my sunroof. I can tell you that they were professional and understanding of what needed to be done on my car”
“Care and detail perfection to the tee ,,does not except nothing but the best for his work, repaired two deer hits on my vehicle,,in a timely manner couldn't ask for better service..recommend AR collision Inc. highly..”
“I had a blown tire on Route 81 North and found myself at the Rt 11 Exit. Could not get wheel off axle. Needed a heavy hammer. Caught a ride North on Rt 11 and came to Joyners. They loaned me a hammer. No discussion about my returning it - real up north trusting welcome. Thanks to them for helping get my tire changed. If I lived in the area they would be my go-to place.”
“It all depends on who you get to work with honestly.
I had my car repaired here in March of this year, and immediately after getting it back I was having issues with my keys not working.
When I originally called I was told that it was not related to the repair; but they would look into it and call me back. I never received a call back, and even when I called following this, still never got a response.
Nine months went by, and I finally got a response from them but this was following me driving the hour and a half and showing up to find out what was going on.
Today I come for my appointment, and the lady that comes out tells me that they’re still going to look at it, but again the issue was NOT related to the repair, there just wasn’t any way. She claimed that the issue was existent prior to me dropping off the car, but seeing as the car was four months old, that was not the case. To which I responded with “well it happened only after I came to pick up my car, it was fine before dropping it off”, to which she became abrasive and insisted that it wasn’t on them but she’ll take a look after trying to say that she wasn’t informed of any of this (which I had never spoken to this woman, so why on earth would a lack of communication within the company be on the customer?). This woman took my keys and went outside for all of two minutes THEN walked back through the lobby without acknowledging my existence and very loudly (for everyone in the lobby to hear) slamming me into the ground and saying nasty things about me to someone on the phone until she was in the back room. (Again after waiting for NINE MONTHS for even a response).
Some time goes by, and the manager Josh comes out to talk to me. Josh then took multiple hours out of his day to figure out the issue and repair it without a single complaint.
And before you ask…yes the door/key issue was 100% related to the original repair.
If I had not seen Josh today and he had not figured out the issue, I would’ve not been able to write a negative enough review…from poor customer service to very blatant and, in my opinion, disgusting treatment from someone who should’ve wanted to help a customer.
I get it, some people are rotten and probably make the customer service industry MISERABLE (I do understand-I worked retail, as a vet tech, and now I work with children as a nurse), but that was completely uncalled for and very disrespectful.
I’m glad Josh could get it turned around though!”
“Davidson Collision Center exceeded my expectations from start to finish. The entire team was professional, communicative, and extremely detail-oriented. My Sonata looks amazing and is running perfectly after the repairs.
They made the whole process stress-free and kept me informed every step of the way. The quality of work, customer service, and overall experience truly stand out.
I highly recommend Davidson Collision Center to anyone looking for honest, high-quality collision repair. Huge thanks to Samantha and the entire team for taking such great care of me and my vehicle!”
7:30AM - 5:30PM
18579 US-11, Watertown
Auto Parts
“I did not buy my Cadillac here but went in for a a service question. I was met in the lobby by a man who was helpful and guided me to the service desk. Chris came out to help me, diagnosed my problem and had me fixed up in minutes. He genuinely cared about my situation and was polite, helpful and thorough. Very pleased.”
“This review is somewhat delayed, however I wanted to share a positive and brief review for them going out of their way during a busy season to repair and repaint an unsightly scratch I made in my new truck. I had some deadlines due to moving and they were able to meet them with no problem.”
“I missed my appointment on Monday by mistake. Took my car in on Tuesday and they got me right in. They were awesome. I will always bring my car to Davidson's Chevrolet Buick GMC.”
“I have never had such a seamless experience buying a vehicle. I had been to some of the competitors in the area (Davidson, FX Caprara) and was given the run around by Davidson. Randy Hemingway helped me tremendously, offered me a more than reasonable offer for my trade compared to the above competitors, and was friendly, transparent, and even cracked a few well-timed jokes. I cannot even begin to sing their praises high enough. I will definitely be coming back!”
9AM - 6PM
18621 US-11, Watertown
Auto Parts
“I have bought two trucks from Davidson and both times were great experiences as far as vehicle shopping goes. I have dealt with Jarrod Barker as a sales person and in finance. He’s been amazing in both purchases. Joseph Simoneau was my sales person on the most recent purchase, and he was great to work with as well. They are accommodating, fair, helpful, and efficient. Joey and Jarrod went above and beyond in comparison to all of my past purchases. I would not recommend any other dealership to a prospective buyer. For anyone looking to streamline a purchase and leave happy, make Davidson your first stop. I doubt you will have to make a second stop. They are better than great.”
“The team here was quick to use their code reader to evaluate my ck engine light and even clear the code (since it was not an immediate issue.) So helpful, and we are already on our way to finish a wonderful vacation!!”