The Albany Marriott is a clean and comfy hotel with a good location. Reviews note the staff is often awesome, very professional and polite, and very customer service focused. Many find the rooms very clean, spacious, and modern, though some describe them as tired or a bit small for multiple adults. The hotel features a decent fitness room with plenty of options, filtered water, and both indoor and outdoor pools. The concierge room offers several breakfast and nightly selections. While some guests experienced minor issues like a non-working phone or slow restaurant service, many highlight how staff resolved problems helpfully. The overall experience is frequently positive, with many guests impressed and planning return visits.
Room was very spacious and modern but the phone didn’t work. Front service was not helpful. Noticed tea or coffee offered in hallway
July 2025
We were in town due to a medical emergency. We reserved a room through bookings and it wasn't showing up the manager and desk staff were very busy and very professional and polite they figured out the issue with the room and made a stressful situation for our family a good experience!
June 2025
Went to the NYOH Survivor's Brunch on June 9th. The food and service were excellent.
