Broadview Federal Credit Union is praised for its friendly and welcoming staff who go above and beyond to help customers. Customers appreciate the helpful and dedicated employees, like Anna and Haley, who understand their needs and solve problems effectively. The branch is described as lively and enjoyable, with great experiences reported regularly. However, some customers oppose a merger with SEFCU, fearing it could negatively impact service and quality, citing concerns about staff shortages and misrepresented fees.
When the bank says it’s open, it should be open. Not 10 minutes later. My time is as valuable as yours.
June 2025
I had a great experience here, and I want to compliment Anna as an exceptional employee that goes above and beyond to help customers. thank you!!
December 2022
I always enjoy coming here this is a great branch, lively group of people dedicated to helping. Haley was a big help in understanding my needs and solving the problem. Merry Xmas.