The Carhartt Store in Crossgates Mall, Albany, NY, opened in April 2012 and is dedicated to serving the hardworking community of the Capital District. Located at a prominent intersection, the store pays homage to Albany's history in trade and transportation, featuring subtle nods to the railroad industry. Customers consistently praise the staff for their exceptional service. Reviewers highlight the friendly and knowledgeable team members, who provide helpful advice and assistance in selecting the right products. Specific mentions include staff members who go above and beyond to ensure a positive shopping experience. The store is noted for being clean and well-stocked, offering a range of high-quality, American-made items. Overall, the Carhartt Store is recognized for its commitment to customer satisfaction and for maintaining the values of the Carhartt legacy.
Patty and Jackie are very helpful and knowledgeable, great customer service
May 2024
I was here Thursday afternoon and the 2 staff that were working are AMAZING!! They were so helpful with what I needed to find and also let me know about the worksite discount which was really nice
April 2024
The staff that worked today at 3:30 pm were very helpful ! They made my experience super easy & they made my day so much better (: