Enterprise Rent-A-Car
Car RentalHours:
900 Central Ave, Albany NY 12206 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car offers convenient access to thousands of rental locations, including airports and nearby areas, with services available in over 30 countries worldwide. Backed by 65 years of experience, the company prides itself on providing a high standard of care and exceptional customer service. Customers find it easy to book rentals online or through the app, and appreciate the professional, friendly staff who are ready to assist. The rental process is generally quick and straightforward, with options for flexible parking and easy drop-off, including after-hours services. Many reviews highlight the availability of well-maintained vehicles and smooth pick-up and drop-off experiences. However, some challenges have been noted, such as occasional vehicle unavailability despite reservations, delays in service, and long wait times when contacting support. Customers also recommend clarifying payment methods and required documentation to avoid confusion. Overall, Enterprise is recognized for its helpful staff, clean vehicles, and commitment to customer satisfaction, making it a reliable choice for airport and local car rentals around the world.
Most Recent Reviews
July 2024
Great car, professional customer service, they had the car ready, and easy to deal with. Only thing is the tire PSI was at 48 for some reason which I brought to their attention. Otherwise, all was great!
July 2024
Trying to call in and get or provide info to an agent took entirely to long. This rental was for an accident claim and the confusion all along was literally too much.
June 2024
Quick and easy to rent a car. Flexibility with parking my car there for some time that helped me. Easy drop off. Nice staff
More Comments(210)
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- Albany, New York