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“I had a fantastic experience with Express when they took me to Albany Airport early in the morning. Their service was prompt, professional, and incredibly reliable. The driver arrived on time, and the ride was smooth and comfortable, which made my early start much less stressful. I highly recommend Express for anyone needing a hassle-free airport transfer!”
“The 900 Central Ave. location usually has a good inventory of vehicles, and you can’t beat the team there. Staff members are friendly, professional, and efficient.”
“The car was exactly as stated. Great rate. I had an issue come up, had to call customer service to get reservation changed. The customer service rep was excellent.”
“I’ve used Alamo a lot and always had solid service, but this was even better at the Albany location. Got in later, went to garage and used National desk to start pickup. The worker there (didn’t catch his name) was awesome. Out of the full sized cars, so gave me a minivan at no cost. He was friendly and even knew the restrictions for going into Canada. Pickup and dropoff were easy.”
“Looked on line for rentals and Buget was the cheapest. Vehicle was clean and exactly what I wanted for this trip. Will definitely rent from Budget at Colonie Center Mall.”
“Extremely helpful staff. Car was clean and works great. I've been renting from them for over two weeks now. Great deal for thr rental and without any additional fees held on my card.”
“Great service! Fair pricing in comparison to other companies in the industry. Just really overall smooth process from start to finish. This was my first time using them.”
“Picking up a rental here was fair quick and easy. I was surprised how cheap it was to also get a rental for as long as I did. I'd recommend/come back here again if I needed another rental in the future.”
12 - 1AM 5:30AM - 1AM
737 Albany Shaker Rd, Albany
Car Rental
“Fast, easy, painless. Booked ahead on app, when our plane arrived, we got checked in and were on our way in time at all. Car was ready to go with no issues. Will rent from Hertz Car Rental - Albany again.”
6:30AM - 12AM
737 Albany Shaker Rd, Albany
Car Rental
“The entire rental process was very smooth. Especially the drop of process. Jamal at the albany international airport was extremely pleasant and provided clear instructions for an efficient drop off and prevented me from missing my flight. Very friendly and informative. Outstanding customer service.”
“Rent a car for one day and the experience from beginning to end is amazing. Before renting I was actually a little bit frustrated after I saw the rate. But all my previous experience with Avis are brilliant so I decided to give it a try. The whole process is smooth except that you do have to wait as it is always a lot of people. The car is very nice, they upgrade the car from full size to minivan (not SUV what is worth to mention) when no car available by the time I pick up my car with no extra cost.
Something worth mentioning is that after returning the car, I found that I forgot something in the car the next day. Went back here and it only took me 20 minutes to get things back from the vehicle. The booth staff are so kind to help me check with his manager and other co-workers about my stuff while they are super busy. Everyone, customer service, returning staff all of them are so helpful. Manager Joe, you really are a fantastic leader and your team is amazing.
I think since the company is so popular, so it is always busy.”
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“I'm tired of National Car Rental jerking around there loyal customers that spend a lot of money to reach Excutive Elite status. It's seems lately they are do not honor the Excutive Elite terms and benefits!”