“I stopped in for a wheelbarrow, rust remover and a large garbage can. Billy and Eve helped me find everything I needed. I was in and out in a flash and the price beat Amazon. Also important to mention I didn't have the walk around a giant warehouse by myself.Trying to find the stuff I needed. Highly Recommend”
“No photos. Kinda small compared to the Harbor Freight stores that I have visited. They have some of most things and bathrooms 🚻. Plentiful parking. That's always a plus.”
“I have been going to Bridgeford Hardware for years to get windows and screens repaired. They have the basic hardware supplies for household repairs and general maintenance too. Eddie is the best! Support your local family owned stores, it's great for the neighborhood.”
“Tom heat design team did a great job of help me with my navien hw/boiler. Very helpful in getting me the parts I needed and suggesting parts I didn’t know I would need but did need upon the install. Thank you very much.”
“Dan and Ken at Winsupply are absolute LEGENDS. I walked in needing plumbing supplies and walked out feeling like I had just been personally guided through the gates of Valhalla by two men holding ProPress fittings. These guys know everything. Pipe, fittings, valves, obscure parts nobody has seen since 1987, they will find it, explain it, and somehow have it on the counter before you finish describing the problem. Dan and Ken don’t “provide customer service.” They perform miracles with purchase orders. If Winsupply ever builds a Mount Rushmore, Dan and Ken better be on it. Five stars is nowhere near enough. Give these men raises, a parade, and naming rights to the building.”
“I’ve only visited the Counter at Capitol District Supply in Albany a few times over the past few years, but every visit including today has been a great experience. The staff is always extremely helpful and friendly, and they take the time to make sure you get what you need. Their prices are fair, and the overall service is top-notch. I highly recommend them for anyone looking for heating and plumbing supplies.”
“I'm writing to acknowledge the EXCELLENT CUSTOMER SERVICE BY Home Depot Garden Center Associate Dean. In my search for extra batteries for my battery powered mower, which were kind of outdated, but this store had them. The customer service associate paged for assistance in garden and Dean arrived promptly and greeted me and assisted with help in finding the price for the batteries, which of course were so old they weren't on file, so Assistant Manager Mark went into the system and was able to sell them as a clearance item. Dean came back to check on me and that is in my opinion EXCELLENT CUSTOMER SERVICE and if there is an award for that it is well deserved to Dean, who in my opinion has a solid future with Home Depot, yes home office in Atlanta please take notice to the associates that keep a positive attitude, assist customers, maintain strong community values, and the integrity to go above and beyond.”
“Kamco is the most amazing place to be and go to warehouse guys are amazing and fast delivery guys are fast funny and amazing at there jobs *they all need a raise*”
“I called Marcone for an over door glass pack on a Friday afternoon around 4:00 p.m. I spoke to an extremely helpful and friendly person who took my order and said the part would probably ship on Monday since it was so late in the day, arriving on Tuesday (which was fine with me). Imagine my delight when I received email notification that the part shipped that same Friday afternoon after all and then the part was delivered on Saturday! Really nice to be "surprised" in such a positive manner. My thanks to Marcone for their fast, friendly support (and it was the right part, too! We just finished fixing the oven door).”
“Last minute rental of the flatbed truck to move a few large items of furniture/fixtures. The Schenectady location didn’t have the truck available for the day so I shot over to Albany. Terrence was awesome, above and beyond for customer service! Mike was also very pleasant upon return.”
“Purchased twenty bags of garden soil, 40 pounds each. Without being asked, Vinny and Alberto loaded them all in the back of our truck. They went above and beyond, and we are grateful.”
“I live closer to North Greenbush but I’ve found Albany is much better stocked. And the people are very friendly! Now if you only sold more American made products!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.