Journeys
Shoe Stores,
Women's Clothing,
Men's ClothingHours:
1 Crossgates Mall Rd, Albany NY 12203 Hours
About Journeys
Journeys, a popular shoe retailer, is known for its kind and helpful staff who go above and beyond to assist customers. Abby, Britney, and an unnamed young employee have been praised for their exceptional customer service, product knowledge, and willingness to go the extra mile to ensure customers find the perfect shoes. The store offers a wide variety of shoes, including nice boots and slippers, and the staff is always ready to help customers navigate the different sections, even if they're unsure of where to look. Customers have consistently had positive experiences at Journeys, with the staff's professionalism and knowledge making the shopping experience enjoyable and efficient.
Most Recent Reviews
September 2024
Marceleno was so great. He helped my daughter find the right pair of shoes for her. This mom is eternally grateful.
January 2024
The staff was incredibly kind and helpful! Abby helped me the most and was very helpful in finding the right shoe especially with giving me suggestions for what shoes would be best suited for what I needed!
August 2023
Britney was amazing great customer service people should be more professional and knowledgeable on products like her great experience shopping there today
More Comments(37)
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