T.J. Maxx is a large off-price retailer offering an ever-changing selection of high-quality, brand name and designer fashions at amazing value. The store is described as very clean, neat, and well-organized with a variety of items, including good jewelry, housewares, and food. Employees and cashiers are noted as friendly, fast, and providing good customer service. The store has a different selection than its sister locations. However, some customers report disappointment with the selection, finding it lacking in certain items like jackets, and note that the dressing rooms can be hot and humid.